OUR

CORE FAMILY VALUES


Are you...

1. PROACTIVE:

If you’re someone who is always pushing themselves, then get on board and join us! We always aim for 5-star reviews, push to win awards, and strive for the impossible. But we do it with style...
Never forget, we are a team. Keep an open mind, use clear communication, and work by
co-operating.

a...

2. RULE BREAKER:

We don’t mean legal laws, but the 'norms' that define our industries. Do you challenge conventions, see solutions that no one has thought of or find yourself asking questions because it makes no sense? "If so, you’ll fit right in!"

has...

3. INDIVIDUALITY:

Individuality is encouraged and there is no better customer experience you can deliver than one that comes straight from the heart. Always remember though to communicate respectfully, politely, and in a friendly manner. “It’s not what we say, but how we say it.”

& also is a...

4. CURIOUS:

We look to work with people who want to learn. Are you personally & actively developing your own skills? We have a suite of in-house training, 3rd party support, and accredited training.
"Does that excite you?"

person who...

5. CARES:

Our mission is to be industry leaders in customer experiences; and behind this is not just people, but people who care. If you are a person who cares about your role in the company, how you come across, and are able to take responsibility for your actions, whilst showing ownership of your duties, then you're one of us.

& is...

6. PATIENT:

Have you heard of the saying “measure twice, cut once”? Think clever, plan your approach then execute. We may live in fast-paced world but don’t let that sweep you away. We believe it's far better to be patient, get to the root of a problem and solve it! Take your time when serving a customer, and be calm as you work.  If you are relaxed the customer will be too and it projects confidence.