Privacy Policy – Quick Summary

Your privacy matters to us. Here’s what you need to know:

• Hap Travels collects only the personal information necessary to process travel inquiries, bookings, and related services.

• Your information is used strictly for travel arrangements, coordination with suppliers, and required documentation.

• Personal data may be shared only with airlines, hotels, tour operators, embassies, and authorized partners when necessary.

• We do not sell, rent, or trade your personal information.

• Emergency contact details, when provided, are used solely in case of travel-related emergencies.

• Reasonable security measures are in place to protect your personal data.

• You have rights under the Data Privacy Act of 2012 (RA 10173), including access, correction, and the right to raise concerns.

👉 For full details, please review the complete Privacy Policy below.

Hap Travels (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By using our website, services, or by making a booking with Hap Travels, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you inquire, book, or transact with Hap Travels:

• Full name

• Contact details (email address, phone number, emergency contact, messaging apps)

• Travel details (flight preferences, destination, travel dates, itinerary requests)

• Identification and travel documents (passport details, visas, IDs), when required

• Payment confirmation details (reference numbers, proof of payment)

• Any other information necessary to process your travel arrangements

We only collect information that is relevant and necessary to provide our services.

2. How We Use Your Information

Your personal data is collected and used for the following purposes:

• To process travel inquiries, bookings, and confirmations

• To coordinate with airlines, hotels, tour operators, transport providers, and embassies

• To provide updates, advisories, and important travel-related communications

• To process payments and issue receipts or confirmations

• To comply with legal, regulatory, and contractual obligations

• To improve our services and customer experience

We do not sell, rent, or trade your personal information.

3. Sharing of Information

Your information may be shared only when necessary with:

• Airlines, hotels, tour operators, transport providers, and other travel suppliers

• Government agencies, embassies, or consulates (for visa or travel documentation purposes)

• Payment processors and financial institutions for transaction verification

• Authorized service providers assisting in our operations

All third parties are expected to handle your data securely and only for legitimate purposes.

4. Data Protection and Security

Hap Travels implements reasonable organizational, physical, and technical security measures to protect your personal data against unauthorized access, misuse, loss, alteration, or disclosure.

Access to personal information is limited to authorized personnel only and is used strictly for business purposes.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected

• Comply with legal, regulatory, and accounting requirements

Once data is no longer required, it is securely disposed of in accordance with applicable laws.

6. Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

• Be informed about how your personal data is processed

• Access your personal information

• Request correction of inaccurate or outdated information

• Object to processing under certain circumstances

• Request deletion or blocking of data, subject to legal limitations

• File a complaint with the National Privacy Commission (NPC), if necessary

Requests may be subject to identity verification and applicable legal requirements.

7. Cookies and Website Usage

Our website may use basic cookies or similar technologies to improve functionality and user experience. These do not collect personally identifiable information unless voluntarily provided by you.

You may adjust your browser settings to refuse cookies, but some features of the website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. Hap Travels is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites separately.

9. Changes to This Privacy Policy

Hap Travels may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. The latest version will always be posted on our website and will take effect immediately upon posting.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

• Hap Travels

• 📧 Email: hello@haptravels.com

• 🌐 Website: https://www.haptravels.com