Deal Edits + Maintenance

There are a few methods that can be used to make sure your inventory is current and accurate in Gateway:

• Update inventory manually within each deal directly in Gateway 

• Update inventory in bulk using our price and quantity file - more information here and below

• Through an API Integration - more information here

Quick tips to avoid oversells

• Check how often inventory is being updated in Gateway

  • • If needed, work with your team to update inventory more frequently

• Only list inventory that has been designated for Groupon in Gateway

• Implement an "inventory buffer" to prevent oversells

  • • Example: Add 90% of Groupon designated inventory to Gateway

Pausing a listing temporarily removes it from the customer portal, making it unavailable for purchase. Once you decide to list this product again, you can "Unpause" the item and it will once again become visible to Goods Marketplace customers. 

Merchants also have the capability to permanently remove Products and Product Groups from their catalog. This functionality may be valuable for merchants looking to clean up discontinued listings from their catalog, remove products created by error, or remove individual options from an active deal. Once you elect to remove a Product or Product Group from your catalog, it cannot be restored to an “Active” state. However, the contents of this deal or deal option will be permanently archived and available for your reference at any time.

The articles below will guide you through how to resolve rejections and errors found via the deal page and the bulk upload error file