Parents should call for technical help first (see above), then follow the directions below if the Help Desk cannot repair the issue remotely.
On days that students physically attend school, students may turn in their Chromebook for repair at their school and receive a loaner device. Once repaired, the Chromebook will be returned to the school which must then be returned to the student.
On days when students participate in eLearning, students may bring Chromebooks to the nearest career center (Mon-Thu, 8:00 AM – 4:00 PM) for repair and receive a loaner device. Once repaired, Chromebooks will be returned to the student’s home school and must be returned to the student in exchange for the loaner Chromebook.
Donaldson Career Center: 100 Vocational Drive, Greenville, SC 29605
Enoree Career Center: 108 Scalybark Road, Greenville, SC 29617
Golden Strip Career Center, 1120 East Butler Road, Greenville, SC 29607
Harley Bonds Career Center, 505 North Main Street, Greer, SC 29650 (Use Main street entrance)
https://www.greenville.k12.sc.us/Parents/main.asp?titleid=virtualprogram