Chromebook Troubleshooting
Chromebook Troubleshooting
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Many Chromebook issues can be resolved with just one simple step:
Many Chromebook issues can be resolved with just one simple step:
Hard Restart
Hard Restart
Select the refresh key and the power button. Hold both down together for 10 seconds. Release. Close the lid for 10 seconds. Reopen the lid of the chromebook and do not touch the power button. The device should automatically restart.
Select the refresh key and the power button. Hold both down together for 10 seconds. Release. Close the lid for 10 seconds. Reopen the lid of the chromebook and do not touch the power button. The device should automatically restart.
Chrome Operating System Updates
Chrome Operating System Updates
Chromebooks update automatically. Due to frequent powering off and on, you may have a Chromebook with an update that has not been applied. This, also, could lead to issues with the Chromebook browser. To check for and apply updates to your Chromebook, try the following steps:
Chromebooks update automatically. Due to frequent powering off and on, you may have a Chromebook with an update that has not been applied. This, also, could lead to issues with the Chromebook browser. To check for and apply updates to your Chromebook, try the following steps:
Click the status area, where your account picture and the clock/time appears. Click Settings - then About Chrome OS. In the "About" window that appears, click Check for and apply updates. Your Chromebook will start to install any available updates.
Click the status area, where your account picture and the clock/time appears. Click Settings - then About Chrome OS. In the "About" window that appears, click Check for and apply updates. Your Chromebook will start to install any available updates.
Once completed, you will need to restart your Chromebook.
Once completed, you will need to restart your Chromebook.
Need additional help with using microphones and headphones? Check out the Audio Troubleshooting Webpage!
Need additional help with using microphones and headphones? Check out the Audio Troubleshooting Webpage!
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