Terms of Services
Your questions answered
Do you offer help with system setup and training?
Yes, we do! We guide you through a step-by-step setup process and help you with importing your Members, Bookings and Floor Plans into the system.
Is there a minimum fee?
Yes, we have a minimum monthly fee of $129 that includes 70 active members. The initial price per active member is $1.90 and drops as your member base grows. See other FAQ questions for a definition of active members.
Do you offer a free trial?
Yes, we offer a 30 days free trial. Sign up for a quick demo so we can give you a head start or submit a trial request if you want to get started immediately.
What is an active member?
An active member is defined as an individual person that has an active monthly (recurring) product or service associated with their account in MeetSaas. This means that drop-in members such as nomads using a day pass or people that just booked a meeting room will not count towards the total number of active members.
How to contact support? How to report issues?
You can either email us at support@getrumbabalu.com or send us a ticket here.
Do you charge in currencies other than US dollars?
Yes, we can also charge depending on your location.
What integrations do you support?
We have multiple built-in integrations. Got some technology that you love? Let us know about it or integrate it with our API.
Do you have a native mobile app?
Yes, we have native mobile app that allows your members to self-service themselves and engage with the community. Available both on the Apple App Store and Google Play Store.
We’re a non-profit organization. Do you have special pricing?
Yes. Please get in touch with us at sales@getrumbabalu.com for more details.
Are there discounts for the Premium Member Apps for smaller locations?
If you are running smaller locations, you may be eligible for a discount on the Premium Member Apps add-on. Reach out to sales@getrumbabalu.com to inquire about details.