Here is a link library of help resources so you can troubleshoot and explore Canvas for yourself. We encourage you to reach out to your student's teacher and school for the best information.
Canvas Guides
Tips & Tools for Parents to Help Kids Learn at Home
Canvas Community Observer Guide
Canvas Observer Visibility & Participation
Pairing Codes FAQ
How do I navigate a course as an Observer?
Help! My courses aren't appearing on my dashboard!
Tech Tips for GCPS Families