Mastery Connect

Adding a co-teacher or collaborator to your tracker

Guides from Mastery Connect

Trouble signing in to your teacher account? Try these troubleshooting steps first...

• Open a Chrome Browser window and click on three vertical dots to the right of your Profile icon:

  • select Settings

  • Privacy and security

  • Third-party cookies

  • Check to see that “Block third party cookies” is not selected. It can be changed to ''Block third-party cookies in Incognito mode". Please change this setting, and then restart the device.

• Clear the Cache: Open the Chrome app > select the three-dots menu > Settings > Privacy and security > Clear browsing data > Advanced

  • Select a time range

  • Select the types of information to remove

  • Select Clear data

• Chrome Extensions may be interfering as well, we recommend removing any that are not necessary. 

  • To see a list of Extensions: Open Chrome > click the three-dots menu > More tools > Extensions

  • Click Remove for the extension you would like to remove

  • To confirm, click Remove