FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
How many activities can my child sign up for in one week?
Students can participate in multiple programmes, with no limit, as long as the schedules do not conflict with each other. Students can select:
Full day - 2 activities (lunch/supervision option available in selected weeks)
Half-day - 1 activity - either morning OR afternoon
Half-day - 1 activity - mornings only
Half-day - 1 activity - afternoons only
UWCSEA Dover students can choose up to 5 options per week, ranked by preference, during the sign-up period. To improve your chances of getting a spot, we recommend selecting alternative preferences as well.
Can non-UWCSEA Dover students sign up?
Our Holiday Activities Programme is open to everyone. However, Phase 1 sign up is open to UWCSEA Dover students only.
Incoming UWCSEA Dover, UWCSEA East and non-UWCSEA students are able to sign up by registering their interest through the Google Form. However, please note that priority allocation will be given to current UWCSEA Dover students.
Does the school provide any early bird or sibling discount?
Unfortunately, early bird or sibling discounts are not available. We also do not provide group discount.
Can the fees be prorated?
Unfortunately, we are not able to pro-rate the fees for our Holiday Activities Programme.
What is the refund policy?
In the event that the Holiday Activities Programme needs to close, participants will be refunded for the activities not attended.
For withdrawals due to illness/injury, our refund policy follows the school's guidelines, requiring a medical certificate / note. However, you must notify us before the programme starts or as soon as the injury/illness has occurred, not after the programme ends. A medical certificate / note is required.
Unfortunately, we cannot offer refunds for travel commitments or a change of mind.
Refer to the full refund policy here.
What should my child bring during the camp week?
Your child should pack items based on the specific activities planned. We will also share camp information with participants the week before the camp starts, detailing the meet-up point, venues for activities / sports as well as entry into Dover campus.
How do I sign my child (non-UWCSEA Dover) up for the programme?
A Google Form link will be provided on the website for registration. Please register using the Google Form. The Holiday Activities Programme Team will then contact you via email to confirm your child's spot in the programmes.
Is registration on a first-come-first-served basis (for non-UWCSEA Dover)?
Yes, registration will be on a first-come, first-served basis. Spots will be allocated to students based on the timestamp of their registration form submitted.
What should I do if my child has signed up for various activities but did not get allocated to any?
If your child is not allocated to any of their selected activities, please contact us at hapdover@uwcsea.edu.sg and we will look into the matter.
I missed the sign up deadline, can I still register my child?
If you miss the registration period, please send an email to hapdover@uwcsea.edu.sg.
How do I pay for my child's allocated programmes?
Current UWCSEA Dover Students: Payment for the Holiday Activities Programme will be facilitated through the school's CIMS system (HAP Portal). Parents will receive a payment request through the system, and they will need to use their parent ID to log in and make online payments.
Current UWCSEA East Students: Payment for the Holiday Activities Programme will be facilitated through the school's CIMS system (CAP Portal). Parents will receive a payment request through the system, and they will need to use their parent ID to log in and make online payments.
Incoming UWCSEA Dover Students / Others: Payment will be processed the school's CIMS system (CAP Portal) as well. Please ensure that you have created a CIMS account (parental login) with us.
I am facing an issue with payment, who do I contact?
Please contact hapdover@uwcsea.edu.sg and share a screenshot of the error message you are encountering from your end.
I missed the payment deadline, can I still keep my child's allocated space?
If payment is not made by the deadline, the allocation will be automatically withdrawn. You will need to sign up again during Round 2 (Clearing Phase) for current UWCSEA Students or email us at hapdover@uwcsea.edu.sg (for others), subject to availability.
How are allocations being done?
Allocations are based on preference selections, not on a first-come, first-served basis. We will make every effort to ensure a fair distribution according to demand.
How can I ensure that my children get allocated to activities at the same time as their siblings to minimise multiple drop offs and pick ups throughout the day?
Unfortunately, we cannot guarantee that siblings will be allocated activities at the same time, as activity spaces are limited and our main priority is to provide children with their preferred choices.
To increase the chances of siblings having activities at the same time, we recommend selecting the same activity for all siblings or choosing activities that run at the same times. Additionally, consider selecting options that are scheduled for the same part of the day—morning, afternoon, or both.
If my child did not get allocated to any activity on a particular week due to their preferences all being oversubscribed or closed, can I register my child to another activity that has space available?
Yes. After allocation and payment deadlines have passed, we will share the available Activities that you can still register for in Phase 2 Clearing.
Can my child switch activities after confirmation?
We understand that circumstances may change, but we discourage switching activities after confirmation. Such changes can reduce participant numbers in certain activities, impacting the overall programme. We kindly ask participants to make thoughtful selections before confirming to help ensure a smooth experience for everyone involved.
Will transportation be provided during the Holiday Camps?
No, families will need to make their own transportation arrangements to and from the campus.
The rationale for not providing transportation is that it was not logistically feasible to offer a bus service for students to be on campus for 2-4 hours at varying times from 6:30am until 4:00pm.
Should my child pack snacks to the camps?
Yes, we strongly encourage students to bring along a packed snack and their water bottle. There will be a few snack break for students during camps.
Can students eat their lunch/snack in school before or after their activity?
Students must leave campus immediately after their activity concludes unless they are registered in the afternoon camp option and have selected the lunch/supervision from 12:00pm - 1:00pm.
For K1-G8, lunch/supervision is compulsory if they are staying for a full day. For HS, lunch supervision is optional. Students may leave campus and return if they wish but those who remain on campus will need to be supervised.
Can my child bring their own lunch if they select lunch/supervision?
The cost of lunch/supervision includes both lunch provided by Select Group and supervision. While your child is welcome to bring their own lunch, the lunch/supervision fees remains unchanged.
My child is doing a full day of camp (morning and afternoon activity), do they have to do the lunch supervision or can I collect them at 12pm and drop them back at 1pm?
It is compulsory for all K1-G8 students to do the lunch/supervision. This is in part to reduce the drop off and pick up traffic and to ensure a smooth transition from morning to afternoon activities for children.
G9-G12 may leave campus and return (subjected to parent's consent)
Will the school canteen or cafeteria (Heritage Cafe) be open?
During this period, both the canteen and cafeteria will be closed.
Will my child have to wear a mask during activity?
Masks are optional.
What measures has the school taken to ensure student's safety?
UWCSEA Dover will adhere to all SMM. A full breakdown of safety measures can be found here.
Will there be medical onsite during the week?
The College Clinic will be open from 8.30am - 4.30pm for the duration of the holiday activities programme.
Are parents/carers allowed on campus?
Parents and carers are permitted to come onto campus at any time.
A reminder to all parents to please wear your grey parent lanyard at all times whilst on campus. If you have forgotten your lanyard, please register at reception where you will be given a temporary visitors pass. If your identification is not clearly visible you may be approached by a staff member to verify your identification. Please know that this is standard practice as part of our child safeguarding procedures.
For non-UWCSEA parents, an activity pass will be issued for campus entry. However, please note that access to activity venues or locations is not permitted.