The Student Support Team are here to help you with any issues you may have including advice and guidance, financial support and health and wellbeing.
We have dedicated Student Support teams at our Ipswich and Suffolk Rural Campuses.
At our On The Coast campuses, the Head of Centre and the Student Support Administrator are available to support you.
email: support@suffolk.ac.uk
tel: 01473 382738
(off the main atrium)
(A-Block)
Here at Suffolk New College we've created a supportive, social environment where you can easily get access to the help and advice you need, make new friends and get the most out of your time with us. The support, advice and guidance available to you includes:
Overseas student enquiries
General student advice & guidance
Attendance / signing out during the College day
Relationships and friendships - both on and offline
Health & wellbeing, including mental health and substance misuse
Sexual health, including C-Card registration
Staying safe - both at college and away from college - including online
Peer-on-peer abuse including sexual harassment, violence and abuse is never ok
All staff will listen to and support you
Dedicated email address and phone number. You may also feel more comfortable talking with your Progress Tutor or any other member of staff
Information around financial support such as bursary and Advanced Learner Loans, including navigating the application process for these and eligibility criteria
Signposting to external agencies i.e. foodbanks, Citizens Advice Bureau, The Money Advice Service etc
Hardship payments
Meal vouchers
Care 2 Learn
All transport information/enquiries can be accessed via suffolk.ac.uk/transport, including bus passes and payment.
Important update for Rural students: Ipswich Buses have told us that late buses will no longer arrive at the Rural campus.
You are responsible for making sure you at your bus stop on time, so if you are not sure about the timetable for your bus routes, please ask us.
Early help, social care, and mental health referrals
GP appointments
Foodbanks
Citizens Advice Bureau
Housing support
MySNC
Event planning – ie. Red Nose Day, LGBTQ+ Months, ‘Odd Sock Day’, ‘Christmas Jumper Day’
Taster Events
Students’ Union
Freshers’ Week
NEACO (The Network for East Anglian Collaborative Outreach)
Tackling Inactivity
Student Support and Safeguarding Officer
Student Support and Safeguarding Officer
Student Support and Safeguarding Officer
You can get careers guidance through the Careers Advice and Guidance Team.
The Learning Curve has a library with computers you can use and you can get study support for maths, English and completing assignments. You can also get help with completing UCAS applications for going to University.
Youth and Safety Ranger
Youth and Safety Ranger
Youth and Safety Team Leader