Embedded Files
Google IT Support Professional Certification
Google IT Support Professional Certification
5 course series
5 course series
This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security.
Microsoft Office Specialist Word Associate Certification (2019 or later)
Microsoft Office Specialist Word Associate Certification (2019 or later)
Skills measured
Skills measured
Manage documents
Insert and format text, paragraphs, and sections
Manage tables and lists
Create and manage references
Insert and format graphic elements
Manage document collaboration
Microsoft Office Specialist PowerPoint Associate Certification (2019 or later)
Microsoft Office Specialist PowerPoint Associate Certification (2019 or later)
Skills measured
Skills measured
Create and manage presentations
Insert and format text, shapes, and images
Insert tables, charts, SmartArt, and media
Apply transitions and animations
Manage slides
Learn Virtually Using Coursera's Google IT Support Professional Online Course.
Learn Virtually Using Coursera's Google IT Support Professional Online Course.
This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.
The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.
Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.
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