Last updated: September 25, 2026
These Terms of Service ("Terms") govern access to and use of the GabADoc hospitalist scheduling and staff-communication platform (the "Service"), operated by GabADoc ("GabADoc," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms.
Who These Terms Apply To
GabADoc is offered to healthcare staffing groups, hospitalist practices, and hospitals ("Customers") on a subscription basis. A Customer's administrator sets up accounts for its employees and contracted providers ("Users"). If you are a User accessing the Service through your employer's or organization's subscription, these Terms apply to you as well, alongside any separate agreement between GabADoc and your organization.
The Service
GabADoc provides tools for building and managing provider work schedules, submitting and approving time-off and shift-swap requests, tracking credentials and contracts, and sending related notifications by SMS, email, and in-app messaging, including on-call paging alerts.
Accounts
Users are responsible for maintaining the confidentiality of their login credentials and for all activity under their account. Notify us or your organization's administrator promptly of any suspected unauthorized use.
Subscriptions and Billing
Paid plans are billed on a subscription basis to the Customer organization, processed through our payment processor, Stripe. Fees are described at the time of purchase or in a separate order form. Except as required by law or as otherwise stated at signup, fees are non-refundable. A Customer may cancel a subscription according to the cancellation terms presented in the billing portal or in its order form.
SMS and Notification Consent
Being enrolled in the Service by their organization's administrator gives Users access to in-app and email operational notifications, including shift updates, swap requests, time-off decisions, and on-call pages. SMS text notifications are separate: they require the User's own opt-in via an unchecked consent checkbox shown during account setup, and Users may turn SMS on or off at any time in Settings > Your account > Notifications. Message frequency varies; message and data rates may apply. Users may reply STOP to a text message at any time to opt out of SMS, or HELP for assistance. See our SMS Consent page and Privacy Policy for more detail on notification consent and how notification data is used.
Acceptable Use
Users agree not to use the Service for any unlawful purpose, or to harass, abuse, or harm another person; attempt to access accounts, data, or systems belonging to another organization; interfere with or disrupt the integrity or performance of the Service; or upload content that infringes another party's rights or that contains malicious code.
Customer Data
As between GabADoc and a Customer, the Customer owns the scheduling, staff, and communications data it enters into the Service. GabADoc acts as a data processor on the Customer's behalf and uses Customer data only to provide and support the Service, as described in our Privacy Policy. Upon termination of a subscription, GabADoc will make Customer data available for export for a reasonable period and will delete it thereafter, consistent with any data-processing or business-associate agreement in place with that Customer.
Third-Party Services
The Service relies on third-party providers to operate, including Twilio (SMS/voice delivery), Resend (email delivery), Stripe (billing), and Cloudflare (file storage). Use of the Service is also subject to the acceptable-use terms of these providers where applicable.
Disclaimers
The Service is provided "as is" and "as available." While we work to keep scheduling and notification features reliable, GabADoc does not guarantee that notifications (including on-call pages) will always be delivered instantly or without error, and it should not be relied upon as the sole mechanism for time-critical clinical communication. Organizations should maintain a backup process for urgent on-call escalation.
Limitation of Liability
To the maximum extent permitted by law, GabADoc will not be liable for indirect, incidental, special, or consequential damages arising from use of the Service. GabADoc's total liability for any claim relating to the Service is limited to the amount paid by the Customer for the Service in the twelve (12) months preceding the claim.
Termination
We may suspend or terminate access to the Service for a Customer or User that violates these Terms. A Customer may terminate its subscription at any time in accordance with Section 4.
Changes to These Terms
We may update these Terms from time to time. We will post the updated version here with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
Contact Us
Questions about these Terms can be sent to:
GabADoc
This document reflects how GabADoc actually operates as of the date above.