• If you or someone you know are suffering from Domestic Abuse, sometimes it can be difficult to seek help. If you or your family are in immediate danger, don’t be afraid to call the police on 999

• Here are the local DV services and some national services are operating during the Covid-19 epidemic. These will be in effect until further notice following the Government guidelines.

London Borough of Barking and Dagenham

Domestic and Sexual Violence Service - Refuge.

The service is running via phone, email, webchat and online applications.

• Telephone: 0300 456 0174

• Email: BDAdvocacy@refuqe.orq.uk

• Website: www.refuge.org.uk/our-work/our­ services/one-stop-shop-services/barking-and­ dagenham

DV FLAG East

Free independent confidential advice on legal options to anyone experiencing domestic abuse in Barking and Dagenham plus surrounding areas.

• Telephone: 020 8507 5994

• Email: dvflageast@bdcab.org.uk

• Website: www.dvflageast.org.uk

London Borough of Havering

Havering Women's Aid

Currently Havering Women's Aid are working remotely. Assessments will be completed over the telephone and the floating support service is continuing in this way. Counselling and support group sessions have all been suspended until further notice.

• Email: havering.lDVA@havering.gov.uk

• Web: www:haveringwomensaid.co.uk

MENDAS

Currently MENDAS are working remotely. Assessments are completed over the telephone and the floating support service is continuing in this way. Counselling is currently suspended until further notice.

• Telephone: 01708 397974

• Website: www.haveringwomensaid.co.uk/mendas

London Borough of Redbridge

Reach Out

Reach Out is a supportive service for adults who are experiencing abuse. They provide emotional help and support plus pratical advice on housing, finance and benefits.

• Telephone: 0800 145 6410 (weekdays 9am - 5pm)

• Email: reachout@redbridge.gov.uk

• Web: www.redbridge.qov.uk/reachout

Reach Out for Perpetrators

Is your behaviour harming a loved one? Call reach out for help and advice to help you stop yourself from harming or abusing someone in your home.

• Telephone: 0800 145 6410 (weekdays 9am - 5pm)

• Email: reachout@redbridge.gov.uk

• Web: www.redbridge.qov.uk/reachout

London Services

Ashiana Network

Specialist counselling and support for women who have experienced violence and abuse. Ashiana staff are working remotely. Support will be offered over the telephone, online and where safe to do so through Skype. Counselling will be offered over the telephone.

• Email: info@ashiana.org.uk

• Web: www.ashiana.org.uk

London Survivors Gateway

Offers survivors of rape and sexual abuse help to access specialist services in London. Works with anyone aged 13 or above regardless of sexuality, disability, language, ethnicity, or immigration status. Open 10am-4pm, Monday to Friday.

• Telephone: 0808 801 0860

• Professional Referral: www.dpmscloud.com/external/referralformorgwgn

East London Rape Crisis

Specialist help to women and girls over the age of 14 who have experienced rape, sexual abuse or violence. Support workers are working remotely. Advice, support or counselling are over the telephone.

• Telphone: 020 7683 1210

• Helpline: 0800 160 1036

• Email: info@niaendingviolence.org.uk

Galop

LGBT+ victims of domestic abuse and violence can contact GALOP who provide confidential advice and support to the members of the LGBT+ community. The London Helpline is currently closed - alternative details given for contact.

• London Helpline: 020 7704 2040 (temporarily closed)

• National LGBT + helpline:0800 999 5428

• Web: www.galop,org.uk (still able to make referrals by way of web)

Deaf Hope

SignHealth works to improve the health and wellbeing of people who are deaf. DeafHope is their specialist domestic abuse service for people who are deaf.

• Text: 07970 350366

• Email: deafhope@signhealth.org.uk

National Services

National Domestic Abuse Helpline

The helpline is open 24/7 and is run by highly trained, female advisers. Many different languages are available. They can work with callers to increase safety, access refuge accommodation and other specialist services.

• Telephone: 0808 2000 247

• Website: www.nationaldahelpline.org.uk

Call back and email available from the website.

Respect Phoneline

The phoneline is staffed by non-judgemental advisors who can give honest advice to people using abusive

behaviours. Webchat available from the website 10:00-11:00 and 3pm-4pm on Wednesdays, Thursdays and Fridays.

• Telephone: 0808 8024040

• Email: info@respectphoneline.org.uk 

• Webchat: https://respectphoneline.org.uk

Men's Advice Line

Non-judgmental emotional support, practical advice and information for men experiencing domestic abuse.

• Monday: 9am-8pm

• Tuesday: 9am-5pm

• Wednesday: 9am-8pm

• Thursday: 9am-5pm

• Friday: 9am-5pm

Webchat available from the website 10am-11am and 3pm-4pm on Wednesdays, Thursdays, and Fridays.

• Telephone: 0808 8010327

• Email: info@mensadviceline.org.uk

• Web: https://mensadviceIine.org.uk

Positive East website link  (for more info click on the link)

Service inhouse - BDC & TSA

Instant result HIV testing and full sexual health screening with tests for: 

• chlamydia, 

• gonorrhea, 

• syphilis, 

• hepB 

• hepC, 

• with free condoms for all, PrEP, LARC.

• info and referrals and support for people living with HIV.