By entering the MBE MasterTracking, you can request the deletion of a shipment.
Please note that a shipment can only be deleted if the user has been authorized by the Center. Additionally, for certain carriers, deleting a shipment has effects only on HUB: in some cases, after a specific cut-off time, it may no longer be possible to cancel the shipment in the carrier’s systems (when the courier waybill is already produced). To better understand these scenarios and receive appropriate support, we recommend contacting your MBE Center.
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ws="http://www.onlinembe.eu/ws/">
<soapenv:Header/>
<soapenv:Body>
<ws:DeleteShipmentsRequest>
<RequestContainer>
<SystemType></SystemType>
<Credentials>
<Username></Username>
<Passphrase></Passphrase>
</Credentials>
<InternalReferenceID></InternalReferenceID>
<MasterTrackingsMBE>XXXXXXX</MasterTrackingsMBE>
</RequestContainer>
</ws:DeleteShipmentsRequest>
</soapenv:Body>
</soapenv:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<ns3:DeleteShipmentsRequestResponse xmlns:ns3="http://www.onlinembe.eu/ws/">
<RequestContainer>
<Status>OK</Status>
<ShipmentDeleted>1</ShipmentDeleted>
<TotalPackages>1</TotalPackages>
</RequestContainer>
</ns3:DeleteShipmentsRequestResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<ns3:DeleteShipmentsRequestResponse xmlns:ns3="http://www.onlinembe.eu/ws/">
<RequestContainer>
<Status>ERROR</Status>
<Errors>
<Error>
<Id>7</Id>
<ErrorCode>DSR_007</ErrorCode>
<Description>Shipment not found</Description>
</Error>
</Errors>
</RequestContainer>
</ns3:DeleteShipmentsRequestResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>