Family Resources

At any time of year, for any reason, you can choose fully remote learning for your child. This means they would learn 100% remotely (all online, from home). Remote learning includes live interaction with teachers every day, and every class includes live instruction.

If you choose fully remote learning for your child, you will have the option to change back to blended learning at a few specific times during the school year, beginning in November 2020.

There are several free or low-cost internet options available to New York City students and families.

Forest Hills High School has a "Tech Squad" of teachers who will work with your student to try to resolve their technology issues. The "Tech Squad" will be on duty Monday - Friday from 6:00 pm and 9:00 pm to respond to your emails and offer you one on one assistance. Calls from the "Tech Squad" will be from a private number as our team will be using Google Voice to make these calls.

Please email the team at fhhstechhelpdesk@foresthillshs.org

You must include the following information:

• Your full name (first and last)

• 9 digit ID number (OSIS#)

• Telephone number

• Your @foresthillshs.org email address

• Type of device you’re using (laptop, desktop, tablet, phone)

• The issue you need assistance with. BE AS SPECIFIC AS POSSIBLE!

If you are missing an app or an extension that you need for class on your DOE iPad or laptop, please go to the Technical Support for Families page on the DOE website.

For the DOE iPad:

1. Under "Main Topics" select "Issue with an Application"

2. Under "Issue Details" select "My iPad is missing an app needed for remote learning"

3. Fill out and submit the form (Use as many details as you can so they can help you)

For other DOE Devices:

1. Under "Main Topics" select "Other Issue"

2. Under "Issue Details" select "I'm having a problem with something else, can I get help?"

3. Fill out and submit the form (Use as many details as you can so they can help you)

The benefits for students who complete this form include, but are not limited to fee waivers on SAT’s, fee waivers on Advanced Placement exams, and fee waivers on college applications.

Once we reopen, they DOE will begin random COVID testing for our students. Families will need to give their consent, which can be done digitally, using the following link. This is extremely important for you and your families to complete.