Finding Help

IT Workshops

With the increased interest in these topics, we will be offering additional workshops via webinar over the next few weeks. You can find what’s being offered and RSVP at the Fordham IT blog.

Faculty Technology Services

The team at Faculty Technology Services are here to assist you with your courses. For any questions, or to make an appointment, reach out directly to the FTC on your campus or email us at ftc@fordham.edu.

• Ed Tech Resources Site

• Academic Technology Resources Quicklinks

Director of Online Learning

For help with putting part of your course online, or if you would like to be enrolled in an online asynchronous training about designing online course content, contact Steven D’Agustino, the Director of Online Learning at dagustino@fordham.edu.

• Learning at a Distance blog - A resource and discussion space designed to share information about teaching and learning online.

• Online Learning - Official page for the Office of Online Learning at Fordham University

IT Customer Care

Fordham IT offers a variety of tech support through our helpdesk at IT Customer Care. You can find ITCC’s hours (including weekend support), walk in locations, and more at fordham.edu/helpIT.

• 718-817-3999

• helpit@fordham.edu

After Hours Blackboard Help

Fordham now offers Blackboard extended support during the evening and weekends.

• Visit visit bbhelp.fordham.edu for online resources and chat

• 877-310-4667

Fordham University Libraries

• Fordham Library Services Update: COVID-19 (Coronavirus)

• Fordham Library Website

  • Virtual Tour (aimed at distance learners)

  • Remote Access

  • Faculty & Staff LibGuide

  • Library Instructional Videos

• Contacts:

• • Library Liaisons (by department)

Gabelli School of Business IT Help

• Gabelli Teach Anywhere Site

• Contacts:

  • GabelliIT@fordham.edu

Graduate School of Social Service Help

• Online Support

Law School IT Help

• Fordham Law's Remote Teaching Plan

  • Law VPN

  • Law VDI

• Contacts:

  • IT Questions → lawhelpdesk@fordham.edu

  • Media Services/Teaching → lawmediaservices@fordham.edu

  • Health/Administrative → Darin Neely dneely@fordham.edu

  • Student Health Concerns → Kamthi Gordon-Somers kgordonsomers@fordham.edu

  • Other IT/Teaching → Bernard Matthews bmatthews@fordham.edu

Need a laptop?

If you need to borrow a laptop, Fordham IT’s Teaching and Learning Environment (TLE) department has started a Grab and Go program this semester, offering short-term loans of Google Chromebooks, Mac laptops, and Windows laptops.

• Contacte TLE

Need an Internet Hotspot?

Need an Internet connection? If you have a mobile phone, you can add a hotspot and get Internet service. Contact IT Customer Care to get a hotspot.

• Mobile Hotspot Documentation

Remote Learning Resources for Students

• Remote Learning Resources for Students.

• Free or subsidized Internet services

More Help

• FAQs and Policies

• External Resources

• Fordham Faculty Innovations

Note: Please see fordham.edu/coronavirus for detailed information on the University’s COVID-19 preparation and planning, including a Coronavirus FAQ.