Finding Help
IT Workshops
With the increased interest in these topics, we will be offering additional workshops via webinar over the next few weeks. You can find what’s being offered and RSVP at the Fordham IT blog.
Faculty Technology Services
The team at Faculty Technology Services are here to assist you with your courses. For any questions, or to make an appointment, reach out directly to the FTC on your campus or email us at ftc@fordham.edu.
Director of Online Learning
For help with putting part of your course online, or if you would like to be enrolled in an online asynchronous training about designing online course content, contact Steven D’Agustino, the Director of Online Learning at dagustino@fordham.edu.
Learning at a Distance blog - A resource and discussion space designed to share information about teaching and learning online.
Online Learning - Official page for the Office of Online Learning at Fordham University
IT Customer Care
Fordham IT offers a variety of tech support through our helpdesk at IT Customer Care. You can find ITCC’s hours (including weekend support), walk in locations, and more at fordham.edu/helpIT.
718-817-3999
After Hours Blackboard Help
Fordham now offers Blackboard extended support during the evening and weekends.
Visit visit bbhelp.fordham.edu for online resources and chat
877-310-4667
Fordham University Libraries
Virtual Tour (aimed at distance learners)
Contacts:
Gabelli School of Business IT Help
Graduate School of Social Service Help
Law School IT Help
Fordham Law's Remote Teaching Plan
Contacts:
IT Questions → lawhelpdesk@fordham.edu
Media Services/Teaching → lawmediaservices@fordham.edu
Health/Administrative → Darin Neely dneely@fordham.edu
Student Health Concerns → Kamthi Gordon-Somers kgordonsomers@fordham.edu
Other IT/Teaching → Bernard Matthews bmatthews@fordham.edu
Need a laptop?
If you need to borrow a laptop, Fordham IT’s Teaching and Learning Environment (TLE) department has started a Grab and Go program this semester, offering short-term loans of Google Chromebooks, Mac laptops, and Windows laptops.
Need an Internet Hotspot?
Need an Internet connection? If you have a mobile phone, you can add a hotspot and get Internet service. Contact IT Customer Care to get a hotspot.
Remote Learning Resources for Students
Note: Please see fordham.edu/coronavirus for detailed information on the University’s COVID-19 preparation and planning, including a Coronavirus FAQ.