Embedded Files
Chromebook Error
Chromebook Error
Kiosk Mode - Chromebook Error
Kiosk Mode - Chromebook Error
Student is attempting download on a Chromebook
Chromebooks can not be used for FAST testing
Must find a different device for testing
iPad, Mac, or Windows device
Inactive Test Error
Inactive Test Error
Inactice FAST Test- Compliance Form Error
Inactice FAST Test- Compliance Form Error
Parent has not completed the testing compliance forms
Must complete forms to be able to test
Macbook Errors
Macbook Errors
Unsupported OS/Browser Combination- Mac Error
Unsupported OS/Browser Combination- Mac Error
Please submit a help ticket
Online support: https://www.flvs.net/contact-us
Call Help Desk: 1-800-374-1430
Problem with your request- Mac Error
Problem with your request- Mac Error
Student has the latest update/version of Mac OS and Cambium doesn't have that browser version available yet
Must find a different device for testing
LoginDenied.Header- Mac Error
LoginDenied.Header- Mac Error
Student has a secure browser on MacOS that requires the use of additional software.
For users with MacOS 10.15, ensure correct browser is installed
For users with MacOS 11.6+, download Rosetta (click here for instructions)
If these solutions don't work, user must find a different device for testing
Windows Errors
Windows Errors
Microsoft Defender Error- Unrecognized App
Student downloaded the browser from flfast.org
When they click on the file to install, this pop up appears
Click on the "More info" button on the pop up window.
Choose the button "Run anyway".
The app will then install onto the computer.
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