Blue Cross Blue Shield members:
BCBSNC Customer Service at 1-877-258-3334
CIGNA members:
CIGNA Customer Service at 1-800-997-1654
United Healthcare Members:
United Healthcare Customer Service at 1-800-842-8000
AETNA members:
AETNA Customer Service at 1-800-872-3862
Clients with disabilities may also contact Disability Rights North Carolina at:
1-877-235-4210 or 919-856-2195.
The mailing address is 2626 Glenwood Avenue, Ste. 550, Raleigh, NC 27608.
The website is www.disabilityrighsnc.org.
Teen Talk Line (919) 231-3626
UNC Hospital Emergency Room 919-966-4721
Duke Hospital Emergency Room 919-688-7378
HELPLINE (in Chapel Hill) 919-929-0479
HELPLINE (In Durham) 919-683-8628
An national organization that supports a variety of education, training, and support for parents, providers and community members on an array of topics related to mental health and wellness throughout the year. Phone 919-942-8083. Website >>
Programs:
Family Advocacy Network (FAN) provides free services to parents raising children (toddler–high school) with serious mental health conditions, learning disabilities, substance abuse, high-functioning Autism.
The Pro Bono Counseling Network (PBCN) provides free counseling to uninsured/underinsured individuals via a network of licensed, volunteer therapists.
The Orange Partnership for Alcohol and Drug Free Youth is a partnership between community members and various agencies, schools and organizations in Hillsborough and rural Orange County concerned about the issue of underage drinking and drug use.
Provides support, advocacy and education. Phone 919-929-7822. Website >>
Programs:
Family-to-Family Education Program is a free 12-session course that teaches ways to understand and help the person with mental illness and helps the family cope with family crisis.
Family Support Group is for family members and close friends of mental health consumers.
NAMI Connection is a recovery support group program for persons who live with mental illness.
Peer-to-Peer Education Program consists of nine two-hour classes taught by a team of three who are personally experienced at living well with mental illness.
In Our Own Voice educates the general public and changes attitudes and stereotypes about who has mental illness and how those persons look and act.
NAMI Basics is a free six week course for parents or direct caregivers of children who have shown symptoms of mental illness before the age of 13.