Luis Eduardo Mendoza Morales

PhD in Advanced Software Development Methods and Techniques - University of Granada (2011) MSc. in Systems Engineering - Simón Bolívar University (2000). Specialist in Information Services Management - Simón Bolívar University (1993). Teaching Degree in Mathematics - Simón Bolívar University (1988). Full Professor - Simón Bolívar University (1997-2017). Non Titular Professor - ESPOL Polytechnic University (2017-present). More than 20 years of university teaching, academic research and consulting. More than 70 publications in indexed journals and conferences (in-extenso). More than 100 publications in international congresses (in-extenso). Areas of expertise: Systemic Software Quality, Systems Integration, Development Methodologies, Business Process Reengineering, Business Process Verification. Interests: Impact of Information Systems on Organizations, Contribution of Software Engineering to Business Engineering.

1. Critical success factors for a customer relationship management strategy.

2. Critical success factors for managing systems integration.

3. Prototipo de modelo sistémico de calidad (MOSCA) del software.

4. Integration of systemic quality and the balanced scorecard.

5. A Systemic Methodological Framework for IS Research.

6. A methodological approach to the formal specification of real-time systems by transformation of UML-RT design models.

7. Algoritmo para la Evaluación de la Calidad Sistémica del Software.

8. Specifying BPMN diagrams with Timed Automata: Proposal of some mapping rules.

9. Systemic quality model for system development process: Case study.

10. Business Process Verification: The Application of Model Checking and Timed Automata.

For more details about published articles, number of citations obtained, as well as the impact factor of journals, below are the links by which this information can be accessed, according to my profile:

Scopus: http://www.scopus.com/inward/authorDetails.url?authorID=7006043079&partnerID=MN8TOARS.

Researcher ID: http://www.researcherid.com/rid/E-9520-2010.

ORCID: http://orcid.org/0000-0002-5081-7559.

Google Scholar: https://scholar.google.com/citations?hl=es&user=sToc8g4AAAAJ.

ResearchGate: http://www.researchgate.net/profile/Luis_Mendoza_Morales/stats.

CONSULTANCY:

• Telefónica Venezolana (http://www.telefonica.com.ve/). September 2015. Workshops on Use Cases to support the Functional Applications Design of Telefónica Venezolana.

• Infotax Informática Tributaria (http://galac.com). January to July 2015. Definition of the IT Governance Process Configuration Management for Infrastructure area of Gálac.

• Grupo Wuelto.com, C.A. (https://wuelto.com). January to May 2014. Framework for Software Development of Grupo Wuelto.com, C.A.

• Infotax Informática Tributaria (http://galac.com). September 2012 and, May to August 2013. Consulting for Gálac Software.

• Smartmatic (http://www.smartmatic.com/es/). April 2013. Mentoring for Process Design and Software Architecture of the Civil Records Automation System.

• Infotax Informática Tributaria (http://galac.com). September 2012. Consulting for Gálac Software.

• Infotax Informática Tributaria (http://galac.com). July 2012 to March 2013. Workshops to Improve Gálac Software's Development Process.

• Banesco Seguros, C.A. (http://www.banescoseguros.com/). April 2012. Improvement of the Development Process of Banesco Seguros - Alignment of Artifacts of the RUPCORB Methodological Framework of Banesco Banco Universal, C.A. (http://www.banesco.com/).

• Banesco Seguros, C.A. (http://www.banescoseguros.com/). March 2012. Improvement of the Development Process of Banesco Seguros - Introduction to the RUPCORB Methodological Framework, defined by Banesco Banco Universal, C.A. (http://www.banesco.com/).

• Centro Nacional de Tecnologías de Información (CNTI) (http://www.cnti.gob.ve/). February 2012 to June 2012. Proposal for Advisory Services to Improve the Management of IT Requirements - CNTI.

• Mercantil, C.A., Banco Universal (http://www.bancomercantil.com). May to December 2010. Massification of Methodological Courses.

• AZERTIA Tecnologías de la Información Venezuela, S.A. December 2008 to February 2009. Design of the Management Information System of the Execution Cycle for Bank Compensation Documentary Processes.

• Mercantil, C.A., Banco Universal (http://www.bancomercantil.com). September 2008 to January 2009. Incorporation of the Disciplines: Implementation, Project Management and Configuration and Change Management, in the Systems Development Process for Banco Mercantil.

• Mercantil, C.A., Banco Universal (http://www.bancomercantil.com). April to July 2003. Definition of the Methodological Framework for the Development of Software for Banco Mercantil.

• Banesco Banco Universal, C.A. (http://www.banesco.com/). September 2006 to July 2007. Massification of RUPCORB workshops.

• Banesco Banco Universal, C.A. (http://www.banesco.com/). June to November 2005. Training Program for Internal Consultants.

• Banesco Banco Universal, C.A. (http://www.banesco.com/). January to July 2005. Consulting for the implementation of RUPCORB in Banesco.

• Banco Occidental de Descuento Banco Universal (http://www.bod.com.ve/). October to November 2004. Evaluation of the Development Organization.

• Banesco Banco Universal, C.A. (http://www.banesco.com/). May to December 2004. Definition of the Methodological Framework for the development of software of Banesco (RUPCORB).