Got a specifc problem, concern, question, gripe, or kuddos?
Please look at this list of emails you can reach for a specific issue.
Each email has a specific person, or group of people, who will get the email, process it, and reply back to you.
Our goal is to reply in <24hrs. Remember, the board is made up of Volunteers; they are human too.
Want to directly get a hold of Hillcrest property management and also allow the board to have visibility for response timeliness?
USE THIS EMAIL FOR EMERGENCIES TOO, WITH THE SUBJECT OF THE EMAIL "EMERGENCY" (without quotes).
If there is an active crime going on, Call 911 first and make sure POLICE come; then, feel free to email us.
Something broken?
Laundry issue?
Something up at the Pool?
Is our roof leaking into your unit?
Is there a landscaping issue?
Have a parking concern or see an issue with the lot/street?
Is our cleaning contractor slacking on the job, again?
Are you having plumbing issues?
See someone doing something bad/against the Rules & regulations?
Call 911 first and get Police there; then, please do send us an email too.
Please include photo's of the violation/issue when safe and possible.
Your information will be kept confidential, unless a closed session hearing must occur- at which your information MAY be disclosed under specific rules & regulations.