Community Resources

24 Hour Crisis and Emergency Phone Numbers

  • 911 - Immediate help for life threatening situations.

  • Alcoholics Anonymous: 585-232-6720– Provides information and support regarding a loved one’s use of alcohol (Alanon and Alateen). aa.org

  • Bivona Child Advocacy Center: 585-935-7800– Offers a safe, welcoming place with services for children who have been sexually or physically abused.

  • Child Protective Services Hotline: (800) 342-3720– Allows you to anonymously report suspected child abuse.

  • Child Health Plus: 585-613-7662– Provides children with affordable health insurance.

  • FACT (Family Access and Connections Team): 585-753-2639-Provides support to parents and children who are presenting significant behavioral and emotional challenges.

  • Individual, Group and Family Therapy: Strong Behavioral Health: 279-7800; Genesee Mental Health Center: 922-7799; Rochester General Behavioral Health: 922-4698.

  • Lifeline: 585-275-5151 or 211– Crisis support, which helps to access emergency and community resources. 211fingerlakes.org

  • Perinton Food Pantry: 425-7410, provides emergency food support.

  • Rochester Mobile Crisis Team: 585-275-5151– (Through Lifeline)-Provides support services and consultation to children and adults who are experiencing significant emotional distress.

  • Underage Drinking Tipline: (800) 851-1932, an anonymous tipline, which allows concerned adults to report underage drinking parties, or other activities that are harmful to the health and safety of young people.