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Hours
Staff are in office M-F 8AM-5PM and are available by phone and email during those times.
For after hours maintenance emergencies, please contact Berns directly at 206-402-8302.
For non-emergency maintenance requests, you can either email support@facinghomelessness.org (anytime) OR call Berns or Aaron during regular business hours (8am-5pm).
Over the Holidays: Should you experience a maintenance emergency during holiday office closures, please call our Holiday Maintenance Emergency Line at (206) 395-3337 OR email us at support@facinghomelessness.org
For non-emergent maintenance requests, someone from our maintenance team will reach out to you the following week to make a plan for addressing your concerns.
Any emergency maintenance requests will be responded to right away.
For some safety/crisis related resources, see our 911 Alternatives List at the bottom of this page.
For Community Wellness and Housing Stability
For Community Wellness and Housing Stability
Phoebe A. Kline (She/her)
Phoebe A. Kline (She/her)
Director of Community Programs
Director of Community Programs
425-276-1965 | phoebe@facinghomelessness.org
425-276-1965 | phoebe@facinghomelessness.org
Angela Jacobs (She/her)
Angela Jacobs (She/her)
BLOCK Resident Programs Manager
BLOCK Resident Programs Manager
360-217-9704 | angela@facinghomelessness.org
360-217-9704 | angela@facinghomelessness.org
For Maintenance or Construction Issues In or Around the House
For Maintenance or Construction Issues In or Around the House
Bernard Troyer (He/him)
Bernard Troyer (He/him)
BLOCK Construction Project Manager
BLOCK Construction Project Manager
206-402-8302 | bernard@facinghomelessness.org
206-402-8302 | bernard@facinghomelessness.org
Aaron Cloudwood
Aaron Cloudwood
Assistant Construction Manager
Assistant Construction Manager
360-997-4055 | aaron@facinghomelessness.org
911 Alternatives
911 Alternatives
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