Ok! Housing & Residential Life is the heart of a successful EWU experience through excellence in community, academic, and social development. We have students that come back to campus year after year (YES! All FOUR YEARS!) because they love and value the experience of living on campus! We also believe in a few core values:

• Student-Focused

  • • We believe student success is the reason we exist. On-campus living provides unique resources and connections for them that off-campus living cannot compare! Granted, COVID really did a number on us, but we hope to change that next year!

• Inclusivity

  • • We believe in embracing and honoring the unique traditions or experiences of each individual. We are always learning and growing. We aren't perfect.

• Collaboration 

  • • We believe in combining our efforts and resources with other departments to provide a diverse, optimal student experience. We work closely with EPIC, SAIL, CAPS, MCC, PRIDE Center, EE, and more! 

• Learning

  • • We believe in providing opportunities to discover and utilize resources, concepts, and best practices for everyone. Trust us, it's not as easy as it sounds. Adulting is hard (and we're adults, kinda).

• Stewardship

  • • We believe in being purposeful in how we care for our environment, facilities, money, time, employees, and residents. This includes that hundreds of work orders that we submit every year! Students keep us busy!

Our apartment manager assists with the daily operations of the University Apartments: move-ins and move-outs, concerns, and overall upkeep of facilities. 

Short answer: Living in the communities with our students, Community Advisors (CAs) are the first-responders to questions, crises, and student engagement. 

CAs do so much for our department and our residents. They are the backbone and face of our department. Their job is very similar to the RLC but on a different level and capacity. CAs are current students that have decided to make a difference in the lives of their peers. Every CA has a different reason for applying for the job. They have different personalities, beliefs, genders, orientations, and more! They're just as unique as our students. There isn't a CA cookie cutter mold. We want staff that bring diversity to our department and help us support students to be better versions of themselves.

Here are some of the tasks that CAs do on a weekly basis:

• Interact with residents/Build Community

• Sort mail

• Let students into their rooms

• Programming/Event Planning

• Promote diversity, equity & inclusion

• Conflict mediation

• On-call/Crisis Response

• Intentional Conversations

• Troubleshoot/Submit Work Orders

• Customer service

• Daily walkthroughs of the residence halls

• Connect residents to campus resources

• Hold residents accountable

• Write reports

• Attend staff meetings

• Checkout equipment

• Go to class

• Study

• Other tasks

Our Office Workers (OWs) are the first faces most people see in our residence halls. They process mail, checkout equipment, and answer questions. Hours fluctuate and OWs might work weekends.

Main Office Workers provide excellent customer service by answering broad Housing and Residential Life questions as well as completing tasks to support the day-to-day operations of our department. They work out of the Central Office and generally have greater knowledge of deadlines, contracts, meal plans, and information. This position is typically a former Office Worker, previous CAs, or students that have a solid understanding of EWU and Housing. Central Office Workers have consistent hours and most do not work weekends.

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