Resources

Frequently Asked Questions/Issues

Start of the Year:

I am receiving an error/warning message when trying to register kids for courses

Need to have whatever day you are trying to enroll them on (for ex: 8/1/2018) populated on your calendar setup for each quarter or semester you are trying to enroll in

My class counts are showing "0" even though I know I have kids enrolled

Need to go to system>special operations>reset class counts


During the Year:

Attendance Values are not showing correctly for students (or displaying zeros)

1. You may need to refresh attendance views (need to be under school, special functions, attendance functions.)

2. Also check the calendar setup under each school, make sure days are marked as in session and have membership value 1