Tattoo & Piercing
FAQ
frequently asked questions
About EPIC INK
We're all FAMILY here and so are YOU!
17 years of keeping Oregon beautiful! EPIC INK offers you the highest quality tattoos and body piercings by EXPERIENCED PROFESSIONALS! Our Artists specialize in different styles and sizes of tattooing with extensive portfolios exemplifying Custom, Traditional, Color, Black & Grey, reworks and various cultural styles of tattooing. Have us design a personalized tattoo just for you, bring your own or choose from thousands of designs in our bright, clean, state of the art studio. We ALWAYS use new sterile needles, inks and Hospital grade equipment and supplies for every procedure. All of our artists and staff have extensive training in First-Aid, disease prevention and blood-borne pathogens ensuring your health & safety! We look forward to serving YOU!
TATTOO CAncellation & "No-Show" Policy
Tattoo appointment deposits are NON-REFUNDABLE and a FULL 72 Hour Notice is required to reschedule (regardless of emergencies, illness or weather conditions).
Deposit will be forfeited if you cancel with insufficient notice, no show, or arrive 15+ minutes late to your appointment (as it may disrupt other appointments).
If you reschedule with less than 72 hours of notice, we will try our best to fill your spot last minute. If we are unable to, all or a portion of your deposit will be forfeited.
Substantial art changes after booking may result in additional art fees, a rescheduled appointment or a cancellation.
If you arrive under the influence of drugs or alcohol and/or without an ID (required by law), your appointment will be cancelled & deposit forfeited.
Deposits cannot be transferred to another person.
There are NO CASH refunds (in the rare event you receive a refund, a 10% credit/debit card processing fee will be applied in addition to any other fees).
You can reschedule by email with a FULL 72 hour notice: info@epicink.com
PIERCING - FAQ
Piercing Appointments
We do accept walk-ins if there are openings from 10am to 5pm Tuesday - Saturday. However, we highly recommend making an appointment to guarantee you a spot.
Do You Sell Jewelry?
Yes!!! We have many fully stocked display cases filled with titanium, bone, horn, stone and other types of beautiful jewelry.
Piercing Prices
We proudly use the highest grade Titanium (TI 6AL 4V ELI) ASTM F-136 internally threaded jewelry.
Price is for one single piercing and includes jewelry.
Upgrades available at additional cost (i.e. Gems, opals, etc.)
$45.00
Ear Lobe
Lobe Stretch
Forward Helix
Helix
Flat
Tragus
Nostril
Conch
Rook
Eyebrow
$55.00
Navel
Nipple
Daith
$65.00
Side Lip
Labret
Medusa
Monroe
Tongue
Septum
Industrial
Upgrading / Removing Jewelry
We carry a wide selection on jewelry. We can also help you "guage" your piercings to accomodate for larger sizes of jewelry.
We will remove your Jewelry for you for a small fee (usually ~ $5).
We suggest that if you like your piercings you leave something in them at all times. Ears tend to stay open well without jewelry on most folks, but the same is not true of most body piercings. Removing your jewelry, even if you have had a piercing for years, is a trial and error process.
If you need an X-Ray, MRI, CAT Scan, Mammogram or other medical procedure, you can use Tygon or PTFE. These are retainer options the same thickness as your jewelry that can be inserted in the piercing to keep the hole open in situations where metal jewelry is not acceptable. We keep retainers in stock and can assist in putting them in.
Pregnancy & Breastfeeding
Many women leave their body jewelry in place. Some women leave jewelry in during their entire pregnancy and delivery. If, during your pregnancy your piercing(s) becomes uncomfortable, you can replace the jewelry with Tygon or PTFE. These will bend with your changing body and be more comfortable. Once your pregnancy is over, you can return to the original jewelry. If there is no discomfort, you can leave the jewelry as it is. The feedback I’ve gotten from women who are breast feeding is either that it doesn’t change anything at all, or that milk comes from the piercing sites, as well as the milk ducts. Most women do remove their jewelry to breast feed because of the potential choking hazard if jewelry becomes loose.
Piercing Minors?
The minimum piercing age in our studio is 13 (Certain restrictions apply. If you are a minor, please call in advace). For any piercing of a minor, a parent or legal guardian must be present to sign a consent form. Proof of state issued photo identification is required from the legal guardian and a bona fide form of identification from the minor. Under no circumstances is it acceptable or appropriate for a piercer to perform piercing on the nipples (etc.) of an individual under 18 years of age.
18 and over for tongue & septum piercings.
Still have more Questions? Feel free to call us! Piercing Phone 541-905-5991
TATTOO - FAQ
Numbing Creams & Products?
Tattoos don't really hurt all that much! Your body has natural "pain killers" for easing discomfort. In our opinion, numbing product companies (and social media) have created a fear around tattooing in order to create a perceived need for their products. Although these products can be helpful in some applications, they are rarely needed. In fact, we find people are having a harder time with pain as the product wears off making it worse. They can also make your skin rubbery, red, irritated cause rashes, affect proper healing, etc. This ultimately complicates and/or inhibits the process instead of helping.
More importantly, they can pose health risks!!! The FDA has warned consumers to avoid certain topical pain relief & numbing products due to their potential for dangerous health effects. We are currently reviewing some of these products and associated health risks. We are considering their use in the future but. for now our artists currently have a “NO NUMBING" policy.
Use of ANY numbing agents will result in cancellation or rescheduling of your appointment as well as possible forfeiture of your deposit in FULL. Thank you for your understanding
Walk-Ins?
The best way to get price quotes, consultations & book appointments is to fill out our Tattoo Request Form here .
If we have openings, we accept walk-ins for tattoos on a first come first serve basis Tue - Sat 10am to 6pm.
We are usually tattooing from noon on, so customer support thereafter is subject to our availability.
You can also call, email or text us to check availability for walk ins (Tattoo Request Form gets highest priority).
email: info@epicink.com
call / text: 541-944-5433
We will reply ASAP. Reply times can vary from minutes to days depending on our workload. Although we would love to tattoo everyone, we may not be able to accommodate everyone's request and we may not be able to make that determination until it is your turn for review. We thank you for understanding.
We do not guarantee walk-in availability - first come first serve
Booking an Appointment
The best way to get price quotes, consultations & book appointments is to fill out our Tattoo Request Form here .
If we have openings, we accept walk-ins for tattoos on a first come first serve basis Tue - Sat 10am to 6pm. If we are available, we can book an appointment in the studio with a $100 cash deposit (applied to your tattoo).
We are usually tattooing from noon on, so customer support thereafter is subject to our availability.
You can also call, email or text us to check availability for walk ins.
email: info@epicink.com
call / text: 541-944-5433
We will reply ASAP. Reply times can vary from minutes to days depending on our workload. Although we would love to tattoo everyone, we may not be able to accommodate everyone's request and we may not be able to make that determination until it is your turn for review. We thank you for understanding.
We do not guarantee walk-in availability - first come first serve
"What's your soonest opening? How long is the wait? When will you call me?" etc.
We are asked these questions daily and the short answer is, it changes daily.
We have multiple artists with completely independent schedules that are constantly changing. So, actual tattoo dates & times can vary from "today" to months depending on the scope of your request and your artist's availability. The best way to know is to talk to your artist directly or fill out our Tattoo Request Form , come into the studio, email, or text us and we will contact you ASAP.
email: info@epicink.com
text: 541-944-5433
(We are a busy studio and replies can be minutes to several days).
Although we would love to tattoo everyone, we may not be able to accommodate everyone's request and we may not be able to make that determination until it is your turn for review. We thank you for understanding.
Tattoo Prices
Prices are determined by time, size & level of complexity. Designs can be made larger, smaller or modified to help meet your budget. Let us know a price range you are comfortable with and we will do our best to work closely with you to design a custom tattoo that fits your budget.
To get a price quote, it is best to fill out our Tattoo Request Form here. Once received, we will review and contact you in order. If you are unable to fill out the form you are welcome to email, text or walk in.
Email: info@epicink.com
Text: 541-944-5433
PRICING
Our shop has a $100 minimum and our Hourly Rate is $200 (requires 2+ hours)
We price in two ways, “Flat Rate” or “Hourly Rate” (your artist will let you know which applies to your tattoo).
“Flat Rate” = A set price is agreed upon in advance by you and your artist, regardless of time.
“Hourly Rate” = Prorated hourly at $200 (usually with a 2-3 hr minimum per session).
Groups & Friends (for tattoos)?
Groups are welcome to book separate appointments with separate artists at the same time. You are also welcome to schedule "back to back" appointments. with the same artist.
Tattoo Consultations (meet with an artist first)
Consultations are FREE and provide an excellent opportunity for you to meet with an artist to discuss your tattoo ideas before you get a tattoo. The consultation will also help us determine the time, price & date for your tattoo. The wait time for your actual tattoo date after the consultation varies and can be "then & there" to days or weeks depending on your artist's workload.
Consultations are available by appointment Tuesday - Saturday at 10:30am.
If you would like a consultation, please fill out our Tattoo Request Form and we will contact you ASAP (not all tattoos require an in person consultation and can oftentimes be discussed over phone or email).
You can also walk-in. However, please note, from 12pm - 6pm we are usually tattooing, so consultations between these hours are subject to each artists availability. In some cases special arrangements can be made for these hours. Ask your artist if needed .
Tattoo Minors?
We won’t turn you away based on age. You are welcome at Epic Ink and we are happy to help you and to discuss any questions you may have about tattoos. We believe it’s never too early to plan ahead and to do research regarding your health & safety as well as explore your design with your future artist. We’ll even give you FREE aftercare on your 18th birthday. Feel free to come in and talk to us.
With that said, in Oregon you must be 18yrs old with a valid government issued photo I.D. to get tattooed (regardless of parental consent). See you soon!
Choosing An Artist - Who Should I Have Do My Tattoo?
Next to safe tattoo procedures, the artist’s portfolio is crucial. Our portfolios are proudly displayed in our studio and online to show our diversity, originality, experience and quality of tattoos. Find an artist whose style and technical aspects appeal to you and request to work with that artist. Always ask to see the artist’s work, they should be proud to show you. We are proud of our reputation and YEARS of EXPERIENCE! You can find out more about our "Tattoo Artists" here.
Memorials & ashes in tattoo?
It is against the law to put ashes in your tattoo in Oregon. If someone is willing to do it , they are breaking the law.
With that said, we would love to work with you to design a special tattoo to commemorate your loved one and to help you during this difficult time. We can work closely together to create a special design to celebrate the positive memories for your loved one.
TATTOO AFTERCARE INSTRUCTIONS (printable)
T A T T O O A F T E R C A R E
We recommend Aquaphor Ointment (included free) & Dial Antibacterial Soap (for sale at Epic).
DO NOT USE ANY OTHER PRODUCTS! If you have sensitivities to Aquaphor, please consult your artist.
1. With clean hands remove bandage in 2-4 hours. Do not re-bandage.
2. Gently wash tattoo with Dial Soap removing any blood or plasma from the surface.
3. Blot dry and apply a very thin layer of Aquaphor.
4. Repeat this process 2-3 times a day as needed until tattoo is fully healed ~1-4 weeks.
• Ice packs can help reduce swelling & speed heal time. Make sure the pack is dry, not wet.
• No picking or scratching, which can result in ink loss.
• While healing, your tattoo may look “dull & waxy”, this is normal. New skin cells will regenerate after 1-4 weeks
and your tattoo will look like new. Some ink may flake off during healing, don’t worry this is normal.
VERY IMPORTANT:
• Do not soak your tattoo in bath, shower, lakes, rivers, pools/hot tubs, etc. until fully healed.
• It is O.K. to shower as normal, just keep tattoo out of water as much as possible.
• Body fluids, blood and ink may seep from tattoo – use old clothes, sheets, etc. to avoid staining.
• Avoid sun while healing. The sun can fade colors over time, use sunblock for best longevity of color.
• Wear loose clothing to relieve discomfort. Avoid rubbing from bra straps, belts, waist bands, socks, etc.
CONGRATULATIONS ON YOUR NEW EPIC TATTOO & THANK YOU!
GENERAL QUESTIONS
Gift Certificates
We do sell piercing gift certificates! They are good for one year after purchase. Sorry, we are not providing tattoo gift cards at this time.
To purchase a piercing gift card please go here... GIFT CARDS!
Gift certificates are non-refundable
Facility & Artist Licensing
Our facility is fully licensed and inspected by Oregon Health Authority and the City of Medford. All tattoo & piercing licenses are clearly on display in our studio.
Artists & Piercers have full licensing and extensive training as required by Oregon state law. We also have extensive training in First Aid, CPR, OSHA, blood-borne pathogens, universal precautions & sterilization ensuring your health & safety.
In addition to schooling as required by state law, the owner has completed two formal tattoo apprenticeships with "OLD TIMERS as required the OLD SCHOOL way” (before Oregon Tattoo Schools existed).
How Do You Sterilize Your Equipment? Do You Use New Needles & Inks?
We use single-use products and NEVER reuse inks, needles, or supplies… EVER!!!
We comply with all Federal, State & local laws regarding disinfection and sterilization. Where applicable, we sterilize our equipment with an autoclave killing all pathogenic microorganisms. Our autoclave is spore tested monthly by an independent third party laboratory as required by Oregon law. Test results are clearly posted in our studio and kept on file at all times. All single use supplies are pre-sterilized. You are always welcome to see these records and ask any questions you may have regarding your health & safety.
Should I Shop Around For Best Price?
Price shopping is encouraged! The best thing we can tell you is it is a “buyer beware” market. Sterilization and protecting your health is extremely important and one of the primary things you should look for. The artist’s portfolio is also very important. We strongly encourage you to examine your prospective tattooist’s portfolio VERY closely before getting a tattoo. You will want to find an artist you feel comfortable with and that you can trust. We are very confident that you will find the quality of our work and prices extremely affordable. Getting a tattoo by an amateur in their home or elsewhere can be very dangerous, especially if they have no knowledge of sterilization or safe operating procedures. Many communicable diseases can be present in a non-sterile environment. The money spent on a professional tattoo studio is well worth the assurance that the only thing you will get is an awesome tattoo!
Payments & ATM
Any outstanding balance above and beyond your deposit amount will be due at time of service.
We accept CASH ONLY!!!
We DO have an ATM in the facility for your convenience