As soon as a user receives a license for Zoom Phone, they will be able to search through their Elms Zoom account and dial anyone who currently has a number listed on their Zoom profile. This includes the following scenarios:

• An Elms Zoom Phone user with an assigned phone number.

• An Elms faculty, staff or student who has added a phone number to their Zoom profile in the Zoom web portal. This information can be updated any time by signing into elms.zoom.us and editing profile information.

Elms College requires users to enable location services so that the Zoom software can report physical location in case of a 911 call. This information is passed directly to public safety. Location information is not used for other purposes.

Reporting a dispatch-able location to public safety answering is a federal requirement and is therefore required on Elms owned devices.  cannot allow location services by default, so this setting must be changed by the end user. For more information on Raybaum’s act, please see 911.gov’s website.

Elms College uses Zoom’s nomadic 911 functionality to identify location when on campus. When a user is in an undefined location (e.g. working from home or a coffee shop), Zoom prompts them to enter a dispatch-able location. This information is stored and associated with that network. If a new network is detected, the user will be prompted to enter a new address. 

Yes! All active numbers will be ported over to Zoom Phone. 

No. Once Elms provides you with a Zoom Phone license, a new icon will appear in the existing Zoom application which will allow you to make and receive calls. 

All voice messages are delivered via email and can also be accessed via the Zoom app or by signing into elms.zoom.us 

Yes! The Zoom mobile app can be installed via the iOS or Android store. 

No, using Zoom Phone on your personal smart phone is an available convenience for employees who see value in doing so.