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Introduction
Introduction
This section will not only let you know what technology requirements we have for our course, but support for that tech.
Links to an external sit
General Technology Requirements for Our Course
General Technology Requirements for Our Course
Use Netiquette (respectful, virtual etiquette) when you are communicating with others.
In order to be successful in this class, you will want to make sure you are “tech ready” from the start. You will want to make sure you have the following:
A secure, reliable internet connection
Access to our course through Canvas
Access to Zoom
A word processor (Microsoft Word, Google Docs, etc.)
A PDF viewer
Do you not have any of the above? Do not worry! SMC has access to free or low-cost internet as well as free software (including Microsoft Office). Visit the Technology Resources for Students page for more information.
Campus Technology Access & Help
Campus Technology Access & Help
Accessing and successfully using Corsair Connect is essential in you reaching your goals at SMC.
Use the Corsair Connect Guide to get started using Corsair Connect.
Be sure to have access to your Student Email through either the web application and/or by connecting it to your smartphone:
iOS devices
Android devices
Tip: Check your Student Email at least once a day to keep up-to-date with announcements, updates, and information. The campus or your instructors will probably not initiate an email conversation to an email that is not your Student Email, and here is why:
Faculty and staff have codes to send out mass messages with updates and information to the student body as a whole or to individual sets of students, including classes. Your Student Email is attached to these codes. Using the codes eliminates entering everyone's individual emails one-by-one, thereby cutting-down on time spent and ensuring that no one is missed.
Depending on availability and need, you may be able to borrow a Chromebook from to help you with your academic success.
Being a student on our campus allows you free access to Microsoft Office 365 while enrolled in our classes, including Word, Excel, PowerPoint, OneNote, and OneDrive!
Canvas is our campus's online learning management system, which means online class content is housed in the Canvas platform. Visit SMC's Canvas information page to not only get access to Canvas, but learn how to use it, troubleshoot common issues, and get help.
Having technology issues? Use this as the primary source of information and assistance for technology-related assistance. The staff will try their best to identify software problems, explain error messages, direct you to helpful documentation, advise you on debugging techniques and explain syntax errors. No question should be considered too basic to ask.
Online Learning Resources
Online Learning Resources
The California Community College system has created this helpful page full of resources and tips in the distance learning environment. This includes:
Preparing for online learning
Are you tech ready?
Online support services, including tutoring and Zoom meetings
Online learning success tips, planning, and support
Canvas help and tips
Engaging with classmates
Financial support
Health and wellness
Getting tech ready, including low-cost and free resources
Learning and engaging with online materials and classes
Virtual communication tips
And more!
Use SMC's Remote Instruction Checklist to help with your online learning success.
Resources and interactive tutorials for online learning student success. Topics include:
Introduction to Online Learning
Getting Tech Ready
Organizing for Online Success
Online Study Skills and Managing Time
Communication Skills for Online Learning
Online Reading Strategies
Career Planning
Educational Planning
Instructional Support
Personal Support
Financial Planning
Cost Calculator
Computer Readiness Test
Daily Schedule Calculator
Study Schedule
Canvas Information and Help
Canvas Information and Help
Canvas Overview
Canvas Overview
Canvas is the online portal to our class. It is here where all of your due dates will be listed and where you will submit most of your homework assignments as well as other assignments. You may also use Canvas to communicate with me and your classmates. For all of these reasons and more, it is recommended that you check Canvas daily for updates, changes, and reminders.
Canvas Tips
Canvas Tips
Logging In: Only log into Canvas through the LBCC site (upper-left corner of the home page under "Login") or the Canvas app.
Note: If you try to log into Canvas through the actual Canvas website, you will get an error message.
Notifications: Update your notifications in Canvas to let you know important updates when they happen, such as when your instructor posts an announcement, when you get a message in your inbox, when an assignment gets graded, etc. These can be set to notify your through a push notification on your smartphone's Canvas app and/or in your email.
File Uploads: Uploaded files on Canvas will be accepted in the following formats (only):
PDF
Microsoft Office (Word, Excel, PowerPoint, etc.)
Google Docs
JPEG/PNG images
Double-Check Uploads & Submissions: Please, make sure that your work uploads/submits properly by exiting the assignment and going back into it to see that it has uploaded. Files that cannot be opened (because they were not any of the file-types listed above) or were not uploaded/submitted correctly (check that you submitted the assignment) will not be accepted after the deadline.
Canvas App (iOS & Android)
Canvas App (iOS & Android)
You may download a student version of Canvas on your cell phones and tablets.
Instructions for both iOS and Android may be found here.
Canvas Help Guides
Canvas Help Guides
Canvas Help Desk Support
Canvas Help Desk Support
Canvas 24-Hour Support: live chat, (844) 303-0352, support@instructure.com
Tip: Save the 24/7 Canvas Support phone number in your phone in the event that you need it.
Zoom
Zoom
We will be using Zoom for any live meetings and video conferences.
If you need help with Zoom, below are some additional resources and troubleshooting tips:
This video shows the steps above and what to do to actually get into the meeting.
Are you still having troubles?
Try refreshing your page
Maybe your pop-up blocker is blocking Zoom from starting, so disable your blocker for this site
Maybe download the Zoom app
Check to see that your speaker, microphone, and camera are connected once in the meeting. You can even test them out once in the meeting.
Check-out the Zoom Support/Help Page
Wrap-Up
Wrap-Up
Now that you have gotten an overview of our technology needs and support, if you want more information about any of the topics discussed above, visit Lesson: Basic Class Technology. This lesson gives you tours of the following:
Corsair Connect
Student Email
Canvas
Digital Literacy
More Resources
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