Travel and Tourism

Aims of the Course

Throughout the year this course provides students with the opportunity to achieve two qualifications – National 3/4/5 in Travel and Tourism and National 3/4 in People in Society – while allowing them to make progress with their Humanities skills and knowledge. Completing these skills based courses allows students the ability to further progress to National 5 courses in Geography, History, Modern Studies and RMPS, while preparing students for the world of work.

Course Content

The Travel and Tourism course develops the skills, knowledge and attitudes needed for work in the travel and tourism industry. This specifically includes becoming effective job-seekers and employees and how to provide a high standard of customer service in travel and tourism in the UK and worldwide.

The Travel and Tourism course offers four mandatory units:

• Employability: learners will be introduced to the different functions of travel and tourism organisations and employment opportunities across the industry.

• Customer Service: learners will be able to develop communication skills and learn about promoting products and services and how to deal with customer issues.

• UK and worldwide: learners who complete this unit will be able to carry out an investigation of travel and tourism in the UK and the rest of the world to meet the customer's holiday needs.

• Scotland:  learners will develop their knowledge, in relation to travel and tourism in Scotland, and the skills required to meet the needs of customers.

The People and Society course also has four mandatory units and there is some flexibility about the themes that can be studied within them. The units include:

• Investigating Skills

• Comparing and Contrasting

• Making Decisions

• Assignment

In order to pass these unit students in the past have studied topics such as eco-tourism, the slave trade, wild weather, blood diamonds and Greek mythology to name but a few.