Here are links to various technical articles and how-to's that a support technician might refer you to.
General IT Technical Documents (Non-Customer Speciific)
How to access a computer using Google Remote Desktop
Using Android's Built-In Security Key for MFA
Chromebook is asking for Old Password
SMART Notebook says the product key or license has expired
East Central Ohio ESC - Technical Documents
How to login to SCVIEW with Google Account
Printing to the Follow Me Print Queue using the PaperCut Web Print System
Installing the Follow Me Printer from the PaperCut Agent
August 2023 - ECOESC Tech Update Presentation (SCVIEW Mileage)
East Holmes Local Schools - Technical Documents
Mitel 6930 Quick Start Guide (PDF)