PUBLICATIONS
PUBLICATIONS
Publications (Scopus & Web of Science Indexed):
Karim, R. A., Kawser, S., Rabiul, M. K., Chowdhury, T. & Murtaza, F. N. Y. (2024). Green supply chain management practices and environmental performance in the healthcare sector: the mediating role of green innovation. Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print, 1-18. (Scopus Q2; ESCI; Publisher: Emerald)
Karim, R. A., Kabir, M. R., Rabiul, M. K., Kawser, S., & Salam, A. (2024). Linking green supply chain management practices and environmental performance in the manufacturing industry: a hybrid SEM-ANN approach. Environmental Science and Pollution Research, 1-16. (Scopus Q1; SSCI; Publisher: Springer)
Rabiul, M. K., Karim, R. A. and Rashid, H.O.R. (2023), "Transformational leadership style and psychological safety to meaningful work: moderating role customer incivility", Journal of Management Development, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JMD-09-2023-0292 (Scopus Q1; ESCI; Publisher: Emerald)
Rabiul, M. K., Alam, M. M. and Karim, R. A. & Ahmed, S. U. M. (2023), “Workplace ostracism and service-oriented behaviour: Employees’ workload and emotional energy”, Management Decision, Vol. ahead-of-print No. ahead-of-print, 1-34. (Scopus Q1; SSCI; Publisher: Emerald)
Karim, R. A., Rabiul, M. K., & Kawser, S. (2023). “Connecting e-Customer Relationship Management and e-Loyalty to Willingness to Recommend a Bank Service: Roles of e-Satisfaction and e-Service Quality”, Global Knowledge, Memory, and Communication, Vol. ahead-of-print No. ahead-of-print, 1-31. (Scopus Q2; ESCI; Publisher: Emerald)
Karim, R.A., Rabiul, M.K. and Arfat, S.M. (2023), "Factors influencing tourists' behavioural intentions towards beach destinations: the mediating roles of destination experience and destination satisfaction", Journal of Hospitality and Tourism Insights, Vol. ahead-of-print No. ahead-of-print, 1-22. https://doi.org/10.1108/JHTI-04-2023-0276 (Scopus Q2; ESCI; Publisher: Emerald).
Karim, R. A., Rabiul, M. K., Taskia, A., & Jarumaneerat, T. (2023). Millennial Customer Engagement with Fintech Services: The Mediating Role of Trust, Business Perspectives and Research, 1–19. DOI: 10.1177/22785337231183275 (Scopus Q3; Publisher: Sage)
Karim, R. A., Rabiul, M. K., & Kawser, S. (2023). Linking green supply chain management practices and behavioural intentions: the mediating role of customer satisfaction, Journal of Hospitality and Tourism Insights, Vol. ahead-of-print. print https://doi.org/10.1108/JHTI-04-2023-0241 (Scopus Q2; Publisher: Emerald)
Rabiul, M. K., Karim, R. A. & Ahmed, S. U. M. (2023), Task performance of hotel employees: Role of ostracism, meaningfulness, and emotional exhaustion, Journal of Hospitality and Tourism Management 56 (2023) 314–321. https://doi.org/10.1016/j.jhtm.2023.07.006 (Scopus Q1; Publisher: Elsevier)
Rabiul, M. K., Hasan, M. K., Miraz, M. H. & Karim, R. A. (2023), "Motivating language and employees’ need satisfaction to service quality: conservation of resources and speech act theories", Management Research Review, Vol. ahead-of-print. print. https://doi.org/10.1108/MRR-10-2022-0720. (Scopus Q1; Publisher: Emerald)
Rabiul, M. K., Karatepe, O. M., Karim, R. A., & Panha, I. M. (2023). An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model. International Journal of Hospitality Management 113, 103508. (Scopus Q1; Publisher: Elsevier)
Karim, R. A., Rabiul, M. K., Ishrat, M., Promsivapallop, P., & Kawser, S. (2023). Can Blockchain Payment Services Influence Customers’ Loyalty Intention in the Hospitality Industry? A Mediation Assessment. Administrative Sciences, 13: 85. https://doi.org/10.3390/ admsci13030085 (Scopus Q2; Publisher: MDPI)
Karim, R. A., Alam, M.M.D. & Al Balushi, M.K. (2023), "The nexus between CRM and competitive advantage: the mediating role of customer loyalty", Nankai Business Review International, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/NBRI-04-2022-0040 (Scopus Q3; Publisher: Emerald)
Karim, R. A., Sobhani, F. A., Rabiul, M. K., Lepee, N. J., Kabir, M. R., & Chowdhury, M. A. M. (2022). Linking Fintech Payment Services and Customer Loyalty Intention in the Hospitality Industry: The Mediating Role of Customer Experience and Attitude. Sustainability, 14(24), 16481. (Scopus Q2; Publisher: MDPI)
Karim, R. A., & Rabiul, M. K. (2022). The Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction. Journal of Quality Assurance in Hospitality & Tourism, 1-21. (Scopus Q2; Publisher: Routledge, Taylor & Francis)
Rabiul, M. K., Promsivapallop, P., Karim, R. A., Islam, M. A., & Patwary, A. K. (2022). Fostering quality customer service during Covid-19: The role of managers’ oral language, employee work engagement, and employee resilience. Journal of Hospitality and Tourism Management, 53, 50-60.https://doi.org/10.1016/j.jhtm.2022.09.002 (Scopus Q1; Publisher: Elsevier)
Alam, M. M. D., Karim, R. A. and Habiba, W. (2021), "The relationship between CRM and customer loyalty: the moderating role of customer trust", International Journal of Bank Marketing, Vol. 39 No. 7, pp. 1248-1272. (Scopus Q2; Publisher: Emerald)
Karim, R. A., & Islam, M. W. (2020). Assessing Customer Demand and Customer Satisfaction through Social and Environmental Practices in the Hotel Sector of Bangladesh. Geo Journal of Tourism and Geosites, 30(2spl), pp. 843-851. (Scopus Q2)
Karim, R. A. & Kasim, A. (2018, July). Urgent Need for CSR in Bangladesh with an Emphasis on Environmental Issues. Paper presented at the 9th Knowledge Management International Conference (KMICe), Sarawak, Malaysia. (Scopus Indexed)
Kasim, A. & Karim R. A. (2017). Challenges of Implementing the Socio-Economic Dimension of CSR in a Less Developed Country: Bangladesh Context. International Journal of Economic Research, Vol.14, No. 16 (2), pp.185-197. (Scopus Indexed)
Karim, R. A., Hossain, S.M., Miah, M.M.H., K. Nehar & Mubin, M.S.H. (2008). Arsenic and Heavy Metal Concentrations in Surface Soils and Vegetables of Feni District in Bangladesh. Journal of Environmental Monitoring and Assessment, 145(1-3), pp. 417-425. (Scopus Q2: Publisher: Springer)
Publications (Peer-reviewed):
1. Karim, R. A., Jahan, N., Jebunnesa, U. and Lepee N. J. (2023). Interrelationships Among Marketing Mix Strategies, Service Quality and Firms’ Business Performance in Readymade Garments Sector, Bangladesh, Journal of Technology Management and Business (JTMB). Vol. 10, No. 2, pp. 1-14.
2. Karim, R. A. (2022). The Influence of CSR Practices on Hotel Images and Hotel Benefits in Bangladesh. Journal of Technology Management and Business, 9(2), 22-33.
3. Karim, R. A., Ishrat, M., & Rahman, M. A. (2022), “Blockchain Technology and Its Untapped Potentials in the Hospitality Industry”, Journal of Technology Management and Business (JTMB). Vol. 9, No. 1, pp. 1-10.
Available at: https://www.emerald.com/insight/content/doi/10.1108/IJBM-12-2020-0607/full/html
4. Karim, R. A. & Arman. F. (2020). Mediating Role of Brand Image in the Relationship between Corporate Social Responsibility and Brand Equity: An Investigation of Unilever Bangladesh. Journal of Technology Management and Business (JTMB). Vol. 7, No. 2, pp. 1-13.
5. Karim, R. A. (2020). Exploring Factors Affecting Brand Marketing of Bangladesh Steel Industry: A Qualitative Approach. Journal of Marketing and Information System (JMIS), Vol.3, No.1, pp. 6-25.
6. Karim, R. A., & Habiba, W. (2020). How CRM Components Impact Customer Loyalty: A Case from Bangladesh Banking Industry. Journal of Management Info (JMI), Vol.7, No. 2, pp. 43-61.
7. Karim, R. A. (2020). Influence of E-Service Quality on Customer Satisfaction and Word of Mouth in App-based Service Industry: A Case on Pathao, Bangladesh. Journal of Technology Management and Business (JTMB), Vol.7, No.1, pp. 36-49.
8. Karim, R. A., & Habiba, W. (2020). Effects of CRM Components on Firm’s Competitive Advantage: A Case on Bangladesh Banking Industry. Management Research Spectrum (MRS), Vol.10, No.1, pp. 1-7.
9. Karim, R. A., & Habiba, W. (2020). Influence of 4P Strategy on Organisation’s Performance: A Case on Bangladesh RMG Sector. International Journal of Entrepreneurial Research (IJER), Vol.3, No.1, pp. 8-12.
10. Karim, R. A. (2019). Influence of Service Quality on Customer Satisfaction and Customer Loyalty in the Private Banking Sector of Bangladesh: A PLS Approach. Journal of Marketing and Information System (JMIS), Vol.1, No.3, pp. 8-17.
11. Karim, R. A., Islam, M. H., & Rashid, H. (2019). How Organizational Training Affects Employee Performance: A Case on Bangladesh Private Banking Sector. International Journal of Entrepreneurial Research (IJER), Vol.2, No.4, pp. 1-6.
12. Karim, R. A. (2019). Impact of different training & development programs on employee performance in Bangladesh perspective. International Journal of Entrepreneurial Research (IJER), Vol.1, No.2, pp. 8-14.
13. Karim R. A. (2019). Inevitability of Environmental CSR in Dire Environmental Difficulties and its Ways-Out: Bangladesh Perspective. International Journal of Business and Technopreneurship (IJBT). 9(1), pp. 67-78.
14. Karim R. A. & Kasim, A. (2018). Environmental Externalities and Reality of CSR Practices (Environmental) in Bangladesh. International Journal of Environment and Pollution Research (IJEPR). 6(2), pp. 1-15.
15. Raihan, T. & Karim R. A. (2017). CSR and Employee Job Satisfaction: A Case from MNCs Bangladesh. Global Journal of Human Resource Management, Vol.5, No.3, pp. 26-39.
16. Ali, M., Ahmed, S. & Karim, R. A. (2017). Impact of Sales Promotion Strategies on Consumer Purchase Decisions in Bangladeshi Chain Superstores. Dhaka University Journal of Management, Vol.6, No. (1 & 2), pp.189 – 199.
17. Karim, R. A. (2015). Cultural Impact on International Marketing Strategy, with a Special Emphasis of Bangladesh Perspective. International Journal of Business and Technopreneurship. 5(2), pp. 183-204.
18. Karim, R. A & Asaduzzaman, M. (2015). Corporate Social Responsibilities (CSR) Themes from Bangladesh Perspective. International Journal of Business and Technopreneurship. 5(2), pp. 263-278.
19. Karim, R. A. (2014). Users’ Perception towards Internet Banking Service: An Evaluative Study on Private Commercial Banks in Bangladesh. Asian Academic Research Journal of Social Sciences & Humanities, 1(29), pp. 308-321.
20. Karim, R. A. & Chowdhury, T. (2014), “Customer Satisfaction on Service Quality in Private Commercial Banking Sector in Bangladesh”, British Journal of Marketing Studies (BJMS), Vol. 2, Issue 2 (June-14), pp. 41-51.
21. Karim, R. A. & Alam, T. (2013). An Evaluation of Financial Performance of Private Commercial Banks in Bangladesh: Ratio Analysis. Journal of Business Studies Quarterly, 5(2), pp. 65-77.
22. Hasan, A.A., Asaduzzaman, M, & Karim, R. A. (2013). The Effect of Dividend Policy on Share Price: An Evaluative Study. IOSR Journal of Economics and Finance (IOSR-JEF), 1(4), pp. 6-11.
23. Karim, R. A. (2013). Customer Satisfaction in Online Shopping: a study into the reasons for motivations and inhibitions. IOSR Journal of Business and Management (IOSR-JBM), 11(6) (Jul. - Aug. 2013), pp. 13-20.
24. Ali, M. & Karim R. A. (2011). Role of Loyalty Cards in Building Customer Retention in the Supermarket in the context of UK. Dhaka University Journal of Marketing, 14, pp.141-154.
25. Ali, M. & Karim R. A. (2010). An Attempt to Identify the Key Factors Affecting Online Shopping Behaviour. Journal of Management, University of Dhaka, Bangladesh, 2(1), pp. 141-162.
Conference Paper:
1. Karim, R. A. & Kasim, A. (2018, July). Urgent Need for CSR in Bangladesh with an Emphasis on Environmental Issues. Paper presented at the 9th Knowledge Management International Conference (KMICe), Sarawak, Malaysia.
2. Karim, R. A. (2017, July). Challenges of Implementing the Socio-Economic Dimension of CSR in a Less Developed Country Bangladesh Context. Paper presented at the PACE International Conference on Social Science (PICOSS), Penang, Malaysia.
Book Chapter:
1. Al Karim R., Hassan A. (2021) Overtourism in Cox’s Bazar in the Pre, During and Post COVID-19 Period. In: Hassan A., Sharma A. (eds) Overtourism, Technology Solutions and Decimated Destinations. Springer, Singapore. https://doi.org/10.1007/978-981-16-2474-2_11
2. Al Karim R., Hassan A. (2021) Investment Barriers and Opportunities in the Tourism and Hospitality Industry of Bangladesh. In: Hassan A. (eds) Tourism in Bangladesh: Investment and Development Perspectives. Springer, Singapore. https://doi.org/10.1007/978-981-16-1858-1_25