Below is a quick listing of support resources if you get stuck.

Technical Support:

• Students requiring technical support are encouraged to send a support request to StudentSupport@myduneland.org, or
  Call 219-983-3759 between 7:00am-4:00pm.

• This email is for technical support only. Questions regarding classwork, assignments, and eLearning days should be directed to your student’s teacher. 

Canvas:

• Canvas Student Guides for Canvas through Chrome or Safari

• Canvas Student Guides for Canvas through the Student App

• Canvas for Elementary additional Student Guides

• Canvas Guides for Parent Observers through Chrome or Safari

• Canvas Guides for Parent Observers through the Parent App

• Canvas for Elementary additional Parent Observer Guides

iPads:

• iPad OS User guide

• Incident IQ - If you're still having issues, please go to https://duneland.incidentiq.com/

  • You can also open a ticket by emailing your problem to StudentSupport@myduneland.org. 

CHS Student Chromebooks:

• Chromebook Help Website

• Incident IQ - If you're still having issues, please go to https://duneland.incidentiq.com/

  • You can also open a ticket by emailing your problem to StudentSupport@myduneland.org. 

CHS Student HP Devices:

• HP x360 11 G1 EE User Guide

• Getting to know Windows 10

• Change Windows 10 Date and Time - (Incorrect time is known to cause several internet browser problems)

• Incident IQ - If you're still having issues, please go to https://duneland.incidentiq.com/

  • You can also open a ticket by emailing your problem to StudentSupport@myduneland.org. 

Content Filter:

• Securly

  • Duneland School Corporation uses Securly as our internet filter. Internet filtering is required by the Child Internet Protection Act (CIPA). For more information about CIPA, please go to https://www.fcc.gov/consumers/guides/childrens-internet-protection-act

  • SecurlyHome - Parents have the ability to monitor and protect their students while using Duneland devices at home. For more information, please review the following welcome letter. Also you may go to https://www.securly.com/home-parent