GRIEVANCE REDRESS SYSTEM

Priority 4 - Increase compliance rate and ensure grievances are resolved within the expected timeline (with emphasis on the timely receipt of grants)

100% of Ongoing cases from 2023 - 2024 resolved

2024 REQUEST AND INQUIRY REPORT

2024 GRIEVANCE REPORT

100% of the resolved grievances are processed within the GRS prescribed timeline

2025 RESOLUTION RATE PER CLUSTER

CLUSTER 1

CLUSTER 2

CLUSTER 3

CLUSTER 4

2025 GRIEVANCES DATA RECEIVED PER CLUSTER

2025 REQUEST AND INQUIRY RECEIVED PER CLUSTER

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