Provision of Technical Assistance on the ICT Incident/Service Request
Provision of Technical Assistance on the ICT Incident/Service Request
This type of technical assistance shall define specific procedures in logging, monitoring, assisting, and provisioning of TA requests as a tool in logging of Accomplishment and Daily Task through the ICT Helpdesk System.
Office or Division: Regional Information and Communications Technology Management Section (RICTMS)
Classification: Simple (4 hours)
Type of Transaction: G2G – Government-to-Government