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eCitizen's Charter
Home
About Us
Quality Policy
Vision, Mission and Core Values
History
Organizational Structure
Service Pledge
External Services
Crisis Intervention Section
Medical Assistance
Burial Assistance
Educational Assistance
Transportation Assistance
Protective Services Division
Minor Travelling Abroad
Provision of Centenarian's Cash Gift
Recovery and Reintegration Program for Trafficked Person
Disaster Risk Management Division
Risk Resiliency Program
Augmentation of Welfare Goods
Local In-Kind Donations Facilitations
Standards Section
Registration of Social Welfare Development Agencies (SWDAs)
Licensing of Social Welfare Development Agencies
Accreditation of Social Welfare Agencies
Authority to Conduct Fund Campaign
Accreditation of Pre-Marriage Counselor
Processing of Donations for Duty-Exempt Importation
Home for Girls
Admission of Abused Minor Girls to Home for Girls
Discharge of the Client from Home for Girls
Technical Assistance and Resource Augmentation
Provision of TA for Corrective and/or Preventive Maintenance
Provision of TA for Repair, Replacement, In-house Fabrication, Construction
Provision of TA for Field Offices
Provision of TA for Welfare Attaches and Field Offices
Provision of TA to LGUs, LSWDOs, NGAs, NGOs, POs & other SWD Intermediaries
Provision of TA for Special Sanitation and Disinfection of the Offices
Provision of TA for Engineering and Architectural Concerns
Pantawid Pamilyang Pilipino Program
Data Research for 4Ps
Declaration of Force Majeure
Grievance Intake and Response
Sustainable Livelihood Program
Grievance Management Process
Referral Management Process for Provision of Livelihood Assistance
Social Marketing Section
Facilitation of Media Interviews
Technical Assistance for Messages & Foreword Requests
Human Resource Management Development Division
Issuance of Certificate of Employment to Separated Officials & Employees
Issuance of Service Record to Separated Officials & Employees
Policy and Plans Division
Data Sharing - List of Data Subject
Data Sharing - Statistics/Raw Data
Name Matching
Unconditional Cash Transfer
Provide Assistance to UCT Beneficiaries Grievances & Inquiries
Conduct Over-the-counter Payout UCT Listahanan Beneficiaries
Administrative Division
Issuance of Property Clearance to Separated Officials & Employees
Internal Services
Human Resource Management Development Division
Personnel Services Section
Issuance of Certificates
Issuance of Service Records
Issuance of Certificate of Leave without Pay (LWOP)/No LWOP
Payment of Salary for Regular/Plantilla Positions and Contractual Staff
Learning and Development Section
Application for Educational Support for DSWD Personnel
Application for External Local Non-academic Specialized Training
Official Foreign Travel Facilitation
Financial Management Division
Accounting Section
Reimbursement of Travelling Expenses
Request for BIR Tax Certificates
Request for Certificate of Donation
Budget Section
Obligation of Financial Claims
Certificate of Availability of Funds
RICTMS
ICT Support Ticketing System
Technical Assistance and Resource Augmentation
Provision of TA for Corrective and/or Preventive Maintenance
Provision of TA for Repair, Replacement, In-house Fabrication, Construction
Provision of TA for Field Offices
Provision of TA for Welfare Attaches and Field Offices
Provision of TA to LGUs, LSWDOs, NGAs, NGOs, POs & other SWD Intermediaries
Provision of TA for Special Sanitation and Disinfection of the Offices
Provision of TA for Engineering and Architectural Concerns
Pantawid Pamilyang Pilipino Program
Provision of Technical Assistance and Monitoring Visits
Social Marketing Section
Technical Assistance on Messages and Foreword Requests
Provision of Technical Assistance on Branding Designs
Administrative Division
General Services Section
Request for Vehicle
Records and Archives Management Section
Freedom of Information Request
Property and Supply Section
Issuance of Gate Pass for Service Providers
8888 Citizens Complaint Hotline
Feedback and Complaints Mechanism
List of Offices
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