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HRMDD
Citizen Charter/ Streamlining & Process Improvement Report
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Clearance Certificates
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRPPMS
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Certifications
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRPPMS
HRPPMS_Issuance of Clearance Certificates.docx
HRPPMS_Issuance of Certifications.docx
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Authority to Study (Bachelor, Masters and PhD)
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-Learning and Development
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Submission of Application for Vacant Position
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRPPMS
L&D_Streamlining & Process Improvement.docx
HRPPMS_Submission of Application for Vacant Position.docx
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Certificates of Compensatory Overtime Credits (COC) Balances to Current Employees & COS Workers
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-PAS
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Certificate of Employment (COE) to Current Officials, Employees and Contract of Service (COS) Workers
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-PAS
PAS_Issuance of Certificate of Compensatory Overtime Credits (COC) Balances to Current Employees and Contract of Service (COS) Workers.docx
PAS_Issuance of Certificate of Employment (COE) to Current Officials, Employees and Contract of Service (COS) Workers.docx
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Certificate of Leave Credits (CLC) to Current Officials and Employees
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-PAS
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Certificate of Leave Without Pay (LWOP)/ No LWOP to Current Officials and Employees
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-PAS
PAS_Issuance of Certificate of Leave Credits (CLC) to Current Officials and Employees.docx
PAS_Issuance of Certificate of Leave Without Pay (LWOP), No LWOP to Current Officials and Employees.docx
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Anti-Graft & Anti-Corruption Clearance
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRWS
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Schedule of Conduct of Annual Physical Examination
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRWS
WELFARE SECTION_Streamlining & Process Improvement.docx
WELFARE SECTION_Streamlining & Process Improvement.docx APE.docx
NAME OF CRITICAL SERVICE/ KEY PROCESS:
HMO Claims
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-HRWS
NAME OF CRITICAL SERVICE/ KEY PROCESS:
Issuance of Service Record (SR) for Current Officials and Employees
RESPONSIBLE DELIVERY UNITS/ PROCESSING UNITS:
HRMDD-PAS
WELFARE SECTION_Streamlining & Process Improvement.docx HMO.docx
PAS_Issuance of Service Record (SR) for Current Officials and Employees.docx
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