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FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
What do I do if my child can't log on?
What do I do if my child can't log on?
Kindergarten, Year 1, Year 2, Year 3 and Year 4 will access their learning through the Seesaw app. All students have been supplied with a Home learning code. Be aware of spacing, fullstops and ensuring codes are typed accurately when logging on.
Click here for the learning support page for Seesaw .
Year 5 and Year 6 will access their learning through Google Classroom. All students have been supplied with a username and password. Be aware of spacing, fullstops and ensuring codes are typed accurately when logging on.
Click here for the learning support page for Google Classroom.
Where can I find help to troubleshoot Seesaw or Google Classroom?
Where can I find help to troubleshoot Seesaw or Google Classroom?
The following links offer troubleshooting support for Seesaw and Google Classroom. Please view these links and if your issue is not resolved feel free to email your child's class teacher for additional support.
What do I do if my child does not understand the learning task?
What do I do if my child does not understand the learning task?
Together, with your child, re-read the learning intention and the learning task. Consider using supports like Google and Youtube where applicable. If you still require further clarification, contact the class teacher via email.
How do I contact my child's teacher?
How do I contact my child's teacher?
Within your child's class page you will find a link to the teacher's email. If contacting a teacher/s via email please be mindful that you may not receive a response immediately. We encourage that this communication please remain positive and professional, this is not the forum for negative comments. It can be used for seeking clarification, yet its main purpose is for teachers to provide direct feedback on student work.
What do I do if our household has more than one student and only one device?
What do I do if our household has more than one student and only one device?
A family roster may need to be implemented to share the device between your children. Some tasks do require internet while others do not. Learning tasks can be handwritten into a learning journal that can be photographed and later uploaded onto the class page. Ensure that the device is fully charged at the end of every day. Patience is the key.
What do I do if my child is sick?
What do I do if my child is sick?
We understand that there will be times when online learning cannot be completed. If your child is unwell, please allow them time to rest and recover . A courtesy email to the teacher explaining this is all that is required. The learning platform is progressive and will allow you to review missed work if you wish, however, this is not an expectation.
Is my child required to complete all set work for each day?
Is my child required to complete all set work for each day?
It is an expectation that students engage in online learning and attempt the daily schedule to the best of their ability. If all work is unable to be completed on the set day, there is flexibility for students to catch up in a time that suits your family and circumstances. Please contact your child's teacher if additional support is required regarding this concern.
Where can I access extra reading material for my child?
Where can I access extra reading material for my child?
As well as your own home library, there is an abundance of storybooks online. Remember that our older students still enjoy being read to at times. Use this home learning time to enjoy reading together and promote a love of learning to read, and reading to learn.
https://oliver2.dow.catholic.edu.au/oliver/home/news St Francis of Assisi School library site
https://soraapp.com/home- this links to our school library and e-books are available to borrow. If you need assistance in setting SORA up, please view this troubleshooting clip
https://www.storylineonline.net/ a range of books read to children
https://readingeggs.com.au/ requires parents to set up an account for a free trial
https://cengage.com.au/pmecollection a great resource for levelled reading (parents can sign up for a free 30 day trial)
What do I do if my child is feeling unmotivated and disengaged?
What do I do if my child is feeling unmotivated and disengaged?
During a period of isolation and change, it is understandable that your child may be feeling unmotivated and disengaged. This is a good time for self compassion and compassion for others. Talk to your child about how they are feeling and reassure them that these feelings are natural. Physical movement and fresh air can assist in positive wellbeing. Believe in something bigger than yourself; God is with you. Spend time with those who you love and those who love you. Your child and your own well being is paramount to creating a positive learning environment.
Feel free to contact the school if you require further support.
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