Have Questions Before Getting Started?  

We understand that starting therapy is an important decision, and you may have questions before taking the next step. Whether you're wondering about insurance, session costs, therapist availability, or how to get started, our intake team is happy to help you find the information you need.

Find Answers to Common Questions

Looking for a quick answer? Our Frequently Asked Questions (FAQ) page covers many of the topics people ask about most, including:

• What insurance plans do you accept?

• How much does therapy cost?

• What if I'm concerned about affordability?

• How often will I attend therapy?

• What should I expect during my first appointment?

• How do I get started?

• Visit Our Frequently Asked Questions Page

Still Have Questions? We're Here to Help!

Our intake team is available to answer questions about our services, insurance, and scheduling. Choose whichever contact option works best for you:

1. Schedule a Call With Our Intake Team

Prefer to speak with someone directly? Schedule a brief phone call with our intake coordinator at a time that's convenient for you:

Schedule an Intake Call

2. Give Us a Call

Phone: (716) 810-2644

Please Note: Because our clinicians are dedicated to caring for clients throughout the day, we partner with a confidential answering service to ensure your calls are always answered. A representative will securely take your contact information and a brief message, and our intake team will return your call as soon as possible.

3. Send Us an Email

Email: intake@discoveringcounseling.com

You're welcome to email our intake team with general questions about our services, insurance, fees, or appointment availability. For your privacy, please avoid including sensitive personal or medical information in your email.

Important Information

Your Privacy Matters

Our contact options are intended for general questions and administrative assistance. Please use our secure patient portal when sharing sensitive personal or health information.