Embedded Files
Applies to Google Workspace, Google Drive Enterprise, Cloud Identity Premium, and other paid services managed in the Google Admin console.
When setting up billing for my Google service, I selected the wrong country for my Google billing account. As a result, I can't select the payment options I want.
My company address & operations has moved to different county, but not able to change my billing country.
Transfer your account to a reseller Digisoft
If you already set up your billing account, you'll need to transfer your account to reseller Digisoft to change your billing country.
You can’t change your billing country and available currencies after setting up your billing account, without transferring your account to a reseller. Digisoft can help you to do so.
Applies to Google Workspace, Google Drive Enterprise, Cloud Identity Premium, and other paid services managed in the Google Admin console.
When you set up billing for a Google service, you select a billing country and currency for your account. The country and currency you select applies to both billing and payments. That is, if you select U.S. dollars, payment will be requested and accepted only in U.S. dollars. In most cases, you can’t change your billing country or currency after first setting it up. However, if your business address is in India, you can switch your currency from U.S. dollars to Indian Rupees by contacting the reseller Digisoft
Change from U.S. dollars to Indian Rupees
Note: You can’t switch back. If you switch to Indian Rupees, you can’t go back to using U.S. dollars.
If you have setup the Google Google Workspace account in USD, and your Google Workspace usage and head office is in India, you can switch to a Subsidized Indian rupee payment plan by contacting Digisoft
After the change
After we change your currency, your existing subscription will get canceled and new bill will start with the new currency.
There could be following reasons
1. MX records not pointing to Google Workspace
2. Domain name get expired.
3. You changed the hosting, resulting change of MX pointing.
How to check domain MX record pointing to Google Workspace
1. Check your domain MX record by entering the domain at
https://toolbox.googleapps.com/apps/checkmx or https://mxtoolbox.com
Make sure you follow the specific instructions for your domain host when entering these record values.
* The TTL is the number of seconds before subsequent changes to the MX record go into effect. Once the MX records are configured correctly, we recommend changing the TTL value from 3600 to 86400, which tells servers across the Internet to check every 24 hours for updates to the MX record instead of every hour.
Applies to Google Workspace, Google Drive Enterprise, Cloud Identity Premium, and other paid services managed in the Google Admin console.
If you're trying to make payments for your Google service using an Indian debit or credit card and your card is being rejected, here's what you can do.
Try another credit card (not a debit card)
Try another credit card (not a debit card)
Due to issues with the 3D Secure verification service, we can't accept Indian debit cards at this time. We also can't accept certain Indian credit cards. If your card is being rejected, try another credit card.
Or
Payment option with Digisoft
Cheque
Net Banking
Credit Cards
Debit Card
PayTM
How it works?
We move all your email accounts from the old provider to us by keeping the data intact.
The admin account details to manage your Google account remain the same.
Note: Your existing tenure with the other provider, if any does not get moved to us.
Have more doubts? Contact our support team
How do I generate a transfer token?
If you have access to the Google Workspace Admin Console, you can generate the transfer token yourself. Follow the steps below to generate the transfer token:
Note: Transfer tokens expire 14 days after being generated. After expiry, a new transfer token can be generated from the Google Workspace Admin Console.
Go to the Retrieve Transfer Token page.
Sign in with your customer’s domain administrator username and password.
The page automatically generates a token.
Copy the token’s alphanumeric code.
Google is raising the price on its set of office productivity tools by 20 percent.
The company, Google, announced the first price increases for two flavors of Google Workspace, its set of apps that resemble Google Docs and Sheets but are tailored for the office. Google Workspace Basic Edition is going from $5 per user per month to $6, while Google Workspace Business Edition will go from $10 per user per month to $12.
It's the first time Google has raised the prices on the two suites. Google said the price of its Google Workspace Enterprise Edition, which includes lots of enterprise-level administration and management tools, will remain at $25 per month per user.
Google Workspace Basic will go from $5 to $6 a month and see a steeper increase from $50 to $72 for a year's commitment.
Google Workspace Business, which offers more enterprise-grade features, will climb from $10 to $12 a month, and a proportional $120 to $144 per year.
Why charge more for Google Workspace?
Google says that it’s been aggressive about adding new apps, features, and benefits (such as increased storage) over the years, so the suite will still offer plenty of value even at the new pricing.
Report abuse