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This site is for the use of ICT personnel and GIS users of DENR as a resource platform for known and/or documented issues related to ArcGIS Desktop, ArcGIS Pro and DENR Control Map Portal.
Embedded Files
03/26/2024 New Open VPN to borrow ArcGIS License
Known Issues
Known Issues
10/24/2022 ArcGIS Application has stopped working (Click for Details)
10/24/2022 ArcGIS Application has stopped working (Click for Details)
Error Message: ArcGIS Application has stopped workingDetails: Usually encountered when editing symbology in ArcGIS ProDate Reported: October 24, 2022Date Resolved: November 3, 2022
Troubleshooting Steps:
Troubleshooting Steps:
- Update .NET Framework
- Update ArcGIS Version Patch 2.8
01/03/22 Certificate Error (Click for Details)
01/03/22 Certificate Error (Click for Details)
Error Message: ERR_CERT_DATE_INVALIDDate Reported: January 3, 2022Date Resolved: January 5, 2022
Troubleshooting Steps:
Troubleshooting Steps:
- Request for updated CA Certificate
- Updated CA certificate and bind with Portal site
10/19/21 OpenVPN TLS Negotiation Failed (Click for Details)
10/19/21 OpenVPN TLS Negotiation Failed (Click for Details)
Error Message: TLS Negotiation FailedDate Reported: October 18, 2021Date Resolved: October 19, 2021
Troubleshooting Steps:
Troubleshooting Steps:
- Stop Open VPN Client (If currently running).
- Delete the contents of "C:\Program Files\OpenVPN\config"
- Download OpenVPN Config Files using this link: PfSense2 Config 1194 19 Oct 2021.zip
- Extract and Copy the contents of the zip file to "C:\Program Files\OpenVPN\config".
- Restart your computer.
- Run the OpenVPN client and right click the openvpn icon in the taskbar and choose connect. Type your username and password.
Information Bulletins 2025
Information Bulletins 2025
DENRCM INFO BULLETIN 2025 001 DENR CONTROLMAP PORTAL AND ARCGIS LICENSE MANAGER ISSUEDENRCM Information Bulletin 2025-0001 DENR Control Map Portal and ArcGIS License Manager Issue
DENRCM IB 2025-002_DENR Control Map Portal and ArcGIS License Access - Issue Resolved.pdfDENRCM Information Bulletin 2025-0002 DENR Control Map Portal and ArcGIS License Manager Issue (Resolved)
License Hostname
License Hostname
Dear ArcGIS Application users,
To all offices and personnel using ArcGIS Applications. You may now borrow the license thru the hostname 27001@192.168.2.7.
Information Bulletins 2024
Information Bulletins 2024
DENRCM Information Bulletin 2024 0001 Upgrading of ArcGIS Enterprise Version.pdfDENRCM Information Bulletin 2024-0001 Upgrading of ArcGIS Enterprise Version
DENRCM Information Bulletin 2024 002 Upgrading of ArcGIS License Manager Version.pdfDENRCM Information Bulletin 2024-0002 Upgrading of ArcGIS License Manager Version
Information Bulletins 2023
Information Bulletins 2023
DENRCM INFO BULLETIN 2023-005 Uptime of the DENR Control Map Portal.pdfDENRCM Information Bulletin 2023-0005
DENRCM INFO BULLETIN 2023-006 Change of Firewall from Checkpoint to Palo Alto.pdfDENRCM Information Bulletin 2023-0006
Control Map Portal Operational Status
Control Map Portal Operational Status
Dear Control Map Portal users,
To all offices and personnel utilizing the DENR Control Map Portal, please be advised that the DENR Control Map Portal is now available for access. You may now be able to access and utilize the Portal and its associated applications.
DENRCM INFO-BULLETIN 2023-004 Scheduled Downtime of the DENR Control Map Portal.pdfDENRCM INFO-BULLETIN 2023-004 Scheduled Downtime of the DENR Control Map Portal
DENRCM INFO BULLETIN 2023-003 New VPN.pdfDENRCM INFO BULLETIN 2023-003 New VPN
DENRCM INFO BULLETIN 2023-002 GIS Operator.pdfDENRCM INFO BULLETIN 2023-002 GIS Operator
DENRCM INFO BULLETIN 2023-0001 Scheduled Downtime of the DENR Control Map Portal.pdfDENRCM INFO BULLETIN 2023-0001 Subject Scheduled Downtime of the DENR Control Map Portal
Information Bulletins 2022
Information Bulletins 2022
DENRCM Information Bulletin 2022-0005.pdfDENRCM Information Bulletin 2022-0005
DENRCM Information Bulletin 2022-0005.pdfDENRCM Information Bulletin 2022-0004
DENRCM Information Bulletin 2022-0003.pdfDENRCM Information Bulletin 2022-0003
DENRCM Information Bulletin 2022-0002.pdfDENRCM Information Bulletin 2022-0002
DENRCM Information Bulletin 2022-0001.pdfDENRCM Information Bulletin 2022-0001
Technical Support Tracker
Technical Support Tracker
DENR Control Map Portal launch on 12/13/21
DENR Control Map Portal launch on 12/13/21
121321_Slidedeck_Guidelines on the Use of the DENR Control.pdfSlide Deck on the Portal Guidelines
Slide Deck on the Portal Guidelines
GMT20211213-011613_Recording_1920x1080.mp4Video recording of the Launch
Video recording of the Launch
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This site is for the use of ICT personnel and GIS users of DENR as a resource platform for known and/or documented issues related to ArcGIS Desktop and DENR Control Map Portal.
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