MindBody Support Hub

This is your Support Site guide - Please follow these in order for the most efficient support responses.

Ask Alpha

Alpha has been trained in MindBody and can provide some quick and informative answers. Additionally, if she can't answer or you need further assistance with the issue, she is also our ticketing system and can open a support ticket. 

• Log into Alpha Below (if you've never logged in, your login is your Deka Lash email for username and password.

• Ask a question! Alpha will provide an answer. If you still need more assistance, call the MindBody support line below or ask Alpha to open a ticket.

• If you need access for your lash artists, ask Alpha! Provide First name/Last name, phone number and email address and ask Alpha to add them as a user.

To get access to Alpha, you can do the following:

• Text Alpha at 570-514-4003

• Email Alpha: dekalash@ezeeassist.com

• Website: https://ezeeassist.ai/

 Call MindBody Support

(877) 755-4279

Check The Scribes

The scribes below were created by the MindBody team - please search through them - there is a lot of info here and info embedded in the scribes as well.

Email the helpdesk

Email The Help Desk

Click the link below to send an email to the internal MindBody help desk - mindbody@dekalash.com