MindBody Training Videos

This page contains all new training videos created specifically for MindBody - please reach out to mindbody@dekalash.com with any requests for training videos.

Clocking In and Out

Book an Appointment

Checkout a Member

Checkout a Non-Member

Sell A Membership

Client Profile Overview

How Do Addons and Services work? 

Have you run into the issue where a service or addon was added to a clients profile like a membership benefit? This video explains why, how to fix it and how to avoid it happening again.

Gift Card Sales Lookup and How to Check a Gift Card Balance

Since gift cards are cross regional, the gift card report will not generate any data. The video below will walk you through the process of how to find this data ustilizing the Sales report, as well as showing you how to find the gift card id, the receipt for the gift card and how to check the balance of a gift card.

Fix the view on Chrome On an Ipad

When using MindBody on Chrome, sometimes the page will render with the text in the middle of the screen and make the site unusable. The below video will show you how to fix this.

Remove a Negative Account Balance

This video will walk you through how to remove a negative account balance from a clients profile.

Add an Account Balance

This video will walk you through how to add an account balance a clients profile.

Check Out A Client Without Using Benefits

There may be a scenario where you will need to check out a client and they do not want to use their membership benefits and are choosing to pay out of pocket - this video will walk you through that process.