DISD Password & Email Help

Did you know that you can now call to reset your own password for PowerSchool?

Call the DISD Help Desk at 972-925-5630, Enter your student ID number and follow the prompt for student password reset.

The technician will ask you to verify your ID number and your FULL NAME, as well as a current teacher's name.

When they reset your password, you will use this ONE TIME and will be prompted to create a new password.

It can't be one you've used in the past, cannot have your name in it and cannot be too easily guessed.

You can also reset your password online at https://oneaccess.dallasisd.org/

Make sure you save your new password in your notes.

Your Dallas ISD Email login is DIFFERENT from PowerSchool and the computer login. The username is:

YourID#@stumail.dallasisd.org

The password will be the same.

Set up a RECOVERY EMAIL for your DISD account so you can reset your password online instead of calling the IT Help Desk (972-925-5630)

RecoveryEmailSetup 08 19 2020.pdf

PLEASE READ THIS DOCUMENT FOR ASSISTANCE WITH ALL MICROSOFT OFFICE APPLICATIONS. THE STEP-BY-STEP INSTRUCTIONS FOR YOUR DISD EMAIL ARE INCLUDED!

Using Office 365 Applications on a Chromebook.pdf