Reset Password & Username
Reset Username & Password
Reset Username & Password
In case you forget your username or password or both, you can reset your username & password by yourself.
In case you forget your username or password or both, you can reset your username & password by yourself.
Reset password.mp4Click to play the video
STEP 1
STEP 1
STEP 2
STEP 2
Type your email address & click 'Search'
Type your email address & click 'Search'
STEP 3
STEP 3
If you have given the correct email address of yours, then an email have been sent to you.
If you have given the correct email address of yours, then an email have been sent to you.
If you can't find any email in inbox, make sure you check in spam.
If you can't find any email in inbox, make sure you check in spam.
STEP 4
STEP 4
The email will include your username and a link to reset your password. Make sure you remember your username correctly.
The email will include your username and a link to reset your password. Make sure you remember your username correctly.
Click on the link to reset your password.
Click on the link to reset your password.
This link is valid for 30 minutes from the time this reset was first requested.
This link is valid for 30 minutes from the time this reset was first requested.
STEP 5
STEP 5
Type your password correctly.
Type your password correctly.
The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) such as as *, -, or #
The password must have at least 8 characters, at least 1 digit(s), at least 1 lower case letter(s), at least 1 upper case letter(s), at least 1 non-alphanumeric character(s) such as as *, -, or #