IT Support

Teacher/Student Support

Call: 216-429-5805

Call: 216-429-5805

Hours of operation for the Technology Department are Monday - Friday from 7am to 4pm. Hours may vary based upon schedules.

Basic knowledge of hardware or software used
Password resets through the "Forget your password" links or changing your password on the computer
Printer and/or copier toner replacement and recycling procedures
Connecting to CHS-GoRedskins (staff and student personal devices) or CHS-Guest (guest devices)
Basic troubleshooting including "are the cables plugged in" or rebooting the computer or device

AESOP (login issues, need a sub) - Megan Schwab - Email

AESOP (information not correct on pay stub) - Treasurer's Office

Class Schedules - Guidance office (MS/HS), Cathy Ditzel (ES)

Student Information, Gradebook, Parent Access - Technology Support

Employee Kiosk - Treasurer's Office

Key Fobs (door access, lost or broken fob) - Technology Support

IPDP - David Pesicka

School Lunch Account - Pam Meade

Maintenance (clocks, heat/ac, power issues) - Maintenance Support

Online Activity Reports - Building Principal then Technology

Promotions (website, social media, digital signage) - Building Secretary

Public School Works - Technology Support

Security Camera Footage - Building Principal or Supervisor ASAP

Strategic Solutions Requisition System - Treasurer's Office

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