CuCu — Privacy Policy
Last updated: June 11, 2026
This Privacy Policy explains what information CuCu ("we", "us", the "App") collects, how we use it, and the choices you have. By using CuCu you agree to the practices described here.
1. Information we collect
We collect only what we need to run the App for you:
• Account information — the email address you sign up with, and an optional display name and profile photo.
• Skin profile — the skin type, skin concerns, and ingredient preferences you choose during setup or later edit. Used only to personalise the warnings you see.
• Activity data — products you scan, your scan history, and the products and folders you save. This powers your history, your saved shelf, and the insights on your Home screen.
• Technical data — basic device and diagnostic information needed to operate the App reliably.
2. Camera and photos
With your permission, CuCu uses your camera to scan barcodes and to photograph a product when a barcode isn't available. Captured images are used solely to identify the product and read its ingredient list, and are not used for any other purpose. You can revoke camera access at any time in your device settings.
3. How we use your information
We use your information only to run the App — never to sell it or for third-party advertising:
• To provide core features — analysing ingredients, generating safety scores, and tailoring warnings to your skin profile.
• To save your history, preferences, and shelf so they sync across your devices.
• To keep the App secure, fix problems, and improve how it works.
4. How your data is stored and shared
• Your account data, skin profile, scan history, and saved products are stored securely with our backend provider, Supabase, and protected by row-level security so only you can access your own data.
• To analyse a product, ingredient text and product images may be sent to our processing providers (including Anthropic, which powers ingredient recognition and analysis) solely to return a result to you.
• Subscription and any voluntary support payments are processed by Apple and RevenueCat; we never receive or store your payment card details.
• We may disclose information if required by law or to protect the rights, safety, and security of our users and the App.
5. Data security
We use industry-standard measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and to limit access to it.
6. Data retention and deletion
We keep your information for as long as your account is active. You can delete individual scans, saved products, and folders at any time inside the App.
To delete your entire account and all associated data, use the "Delete account" option in the Profile tab — this permanently removes your account and data. You can also contact us at support@cucu-ai.com for help.
7. International users
Your information may be processed and stored on servers located outside your country. By using the App, you consent to the transfer of your information to those locations, which may have different data-protection rules than where you live.
8. Children's privacy
CuCu is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
9. Your rights and choices
• Review and edit your profile, email, and skin preferences any time in the Profile tab.
• Request a copy or deletion of your data by contacting us.
• Disable camera access in your device settings (scanning features will not work without it).
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "last updated" date above and, where appropriate, an in-app notice.
11. Contact us
If you have any questions about this Privacy Policy or your data, contact us at support@cucu-ai.com.