Need help with CuCu? We're here for you.
Email us: support@cucu-ai.com
We read every message and usually reply within 1–2 business days.
About CuCu
CuCu is a skincare ingredient scanner. Scan a product's barcode or take a photo and instantly see what's inside, a 0–100 health score, and personalized warnings for your skin profile.
Common questions
How do I sign in?
CuCu is passwordless. Enter your email and we send an 8-digit code — type it in to sign in. No password to remember.
A product scored low — is it dangerous?
Scores are informational and conservative. A lower score means a product contains more ingredients flagged by public sources (EU regulations, IARC, FDA, Health Canada, SCCS, CIR). It is not a medical judgment — always read the product's own label.
What is CuCu+?
An optional yearly subscription that unlocks personalized skin-profile analysis, unlimited saved products and folders, and full ingredient search. You choose what to pay, from $10 to $100 per year. The free tier (scanning + score) always works without paying.
How do I cancel CuCu+?
Manage or cancel anytime in iPhone Settings → your name → Subscriptions.
How do I delete my account?
Open the app → Profile → Delete account. This permanently removes your data.
CuCu is an informational tool and does not provide medical advice. Always consult a qualified professional for medical or skin-health concerns.
Contact: support@cucu-ai.com