Digital Marketing Project Manager
Driven leader with a proven track record of developing high-performing teams, delivering results and exceeding stakeholders’ digital KPIs. Possess strong technical knowledge and specialize in search engine optimization, pay-per-click ad management, social media, digital branding, and visual merchandising. Expert in analyzing big data to make qualified decisions and provide strategic solutions that produce an increase in revenue.
Freelance Marketing & Creative Director
2019- Present, Memphis, TN
Create and implement strategic marketing plans for branding, awareness, and advertising. Create and direct creative concepts for marketing projects including photoshoots, video shoots, and website development. Consult and strategize for social media growth.
Key Accomplishments
Creative directing and planning multiple small business video shoot projects
Creative directing and planning multiple small business photoshoot projects
Establishing and executing small business marketing strategies for local salon owners
Marketing consulting and advising for social media growth and business expansion
HigherVisibility | Digital Marketing Account Manager
2019 - 2021, Memphis, TN
Lead marketing campaigns from end-to-end and ensure the on-time delivery of SEO, PPC, social media, content, link building, and web development projects for local level businesses. Conduct market research and advise clients on digital marketing opportunities.
Key Accomplishments
Improved return on investments for over 40+ clients by implementing effective digital marketing strategies, which resulted in attaining the highest client retention rate of 97% on the team.
Increased social media content approvals and reduced lead time by identifying key internal process issues and developing a new standard of procedures.
Highly reviewed and recommended on HigherVisibility’s Google My Business by many clients.
Signature Advertising | Marketing Account Manager
2017- 2019, Memphis, TN
Devised integrated marketing programs for a diverse portfolio of businesses with budgets upward to $1M. Delegated resources to support the execution of trade shows and corporate events.
Key Accomplishments
Spearheaded the FedEx 2018 Drop Box event and communicated the value of the event to an audience of 60+ including internal FedEx employees, c-level executives, and external vendors.
Managed corporate photoshoots, company rebranding, print production, and video production for high-profile projects for retailers brands such as Landau.
Created and executed a complete rebranding strategy for Christian Community Foundation, a local Memphis Community foundation. Along with managing the development of the new website.
Organized out-of-state tradeshows for FedEx FASC Tradeshows and Expo projects that catered to audiences of over 500. Arranged event entertainment, stakeholder presentations, vendor communications, and technical setup.
Coordinated and provided onsite support for several executive entertainment events for FedEx 2017 and 2018 FASC Appreciation St. Jude Classic Hosting. Became part of the client’s culture to stimulate relationship growth for a key stakeholder group.
H&M | Department Manager
2016 - 2017, Memphis, TN & Atlanta, GA
Supervised a team of 25 and coached personnel on visual merchandising acumen, industry trends, inventory management, and asset protection. Collaborated with other supervisors to maximize cross-sells.
Key Accomplishments
Designed the visual presentation of Women Wear merchandise to enhance customer experience and drive category sales
Mentored several junior team members and cultivated their professional growth through leadership training, which leads to the promotions of three members.
Target | Executive Team Lead
2014 – 2016, Greater Memphis Area
Directed day-to-day operations of 130,000 sq. ft. + store generating more than $20M in annual revenue. Oversaw the recruitment, training, and schedule management of five team leaders and 200 associates.
Key Accomplishments
Boosted team morale and increased sales by 30% by developing a four-week training and employee engagement strategy.
Awarded Target Red Card Sales: Most Improved Team for turning around an underperforming location and achieving third-highest Red Card selling store in the district within two months of implementing new accountability practices and personal development plans for employees.
Google Analytics
Google AdWords
Google Search Console
SEMrush
Moz
Ahrefs
Copper CRM
Shopify Ecommerce
SquareSpace Ecommerce
WordPress CMS
Microsoft Office
Microsoft Excel
Google Docs
Jira
Trello
Lean Six Sigma Methodologies
Agile Project Management
Waterfall Project Management
Retail Management
Visual Merchandising
Financial Planning
Vendor Management
Digital Marketing
Branding
Budget Management
Teamwork Development
Stakeholders Communication
Marketing Presentations
Concept Developing
Marketing Research
Campaign Manager Certification
Digital Marketing Certified Associate
Google Ads Measurement Certification
Google Ads Video Certification
Google Analytics Certification
Google Display Ad Certification
Google Search Ad Certification
Shopping Ad Certification
Awards
HigherVisibility
Employee of the Month | September 2019
Recognition for developing a new and improved internal knowledge management information system concept
HigherVisibility
Employee of the Month | August 2020
Recognition for improving and redeveloping the company’s standard for the client social media content approval process
Education
Colorado State University Global | November 2021
Master of Science, Project Management –
IT Project Management Concentration
University of Memphis | December 2013
Bachelor of Business Administration,
Business Administration – Marketing & Management
Affiliations
Delta Sigma Theta Sorority Inc.
Member 2011 to Current
Financial Secretary
Fall 2011 – Fall 2013
Epsilon Kappa Chapter
University of Memphis
Project Management Institute (PMI)
Certified Member
2021 to Current
Memphis, TN Chapter