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How do we create put away for returns received?

Before understanding how to create put away for received returns , let’s understand that this put away can be created only for those shipments which have been ‘dispatched’ which means that the manifest has been closed for this shipment and the product has been returned at the market place, andOur system has got the status update.

By this putaway received return, you can take any order’s item return which is dispatched for marketplace orders.

note: The process of Putaway will adjust the inventory count for the products correctly in Inventory Adjustment.

INBOUND ->PUTAWAY ->CREATE PUTAWAY ->PUTAWAY RECEIVED RETURN ->CREATE PUTAWAY->SACN THE Forward side AWB NUMBER OF THE ORDER ->SELECT THE ITEM ->ADD TO PUTAWAY ->CREATE PUTAWAY LIST ->COMPLETE PUTAWAY

go to Inbound –> Put away

click on create putaway

Select the Put away type – ‘PUTAWAY_RECEIVED_RETURNS and click click on create putaway

2. In the put away created,
scan or type the order id/ Shipment id/ Forward side AWB number of the order(System does not take return AWB in sytem).

use the check box to select orders.

put a return reason, and click on add to putaway

Now click on, create putaway list, and take action for shelf change, if any

3. Don’t forget to complete the put away after the inventory is placed back on the shelves.

Once putaway will done all related items inventory will add back to the related shelf and inventory.

Taking return complete for orders in Bulk

Return can be done in Bulk as well from Fullfilment tab as well. Please follow the below path

Fulfilment >> Shipment >> Customer Return

Note: At every order status sync on channels, the system will automatically create Reverse pick ups for all the RETURNED Order items at market places. These will be visible on the Shipments page, under tab “Customer Returns”. While those synced from the Courier Providers through tracking will be created under the tab Courier Returns on the Shipments page.All the reverse pick up created manually at Uniware will also be visible under Customer Returns tab.

You can also complete the putaway for multiple returns in one go. On the same page SHIPMENTS, COURIER RETURNS and tab CUSTOMER RETURNS, follow these steps:

Select the Returned Order items for putaway.
Click the Action button.
Select “Complete Returns”.

The window which pops up next will let you mark the inventory as Good, Bad or Return to Customer.

Hit “Complete” and then “Done”.Post this step, the inventory will be updated in the DEFAULT shelf.

Note: If you already added the physical stock earlier for returned items so after completing the above steps you must adjust (Remove) the inventory in unwiare as per current present stock.

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