Sometimes due to non-serviceability of the pincode (or) courier non availability, you might see an ERROR message like COURIER_NOT_ASSIGNED when you are trying to allocate courier for a shipment. In this case, please wait for 6 hrs and re-try again.
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Error Message While Allocating courier
Steps for troubleshooting:
Try re-processing the orders after 6 hours. For a few orders they might be non-serviceable and we will cancel it automatically.
If the issue happens for all the orders in unicommerce, then check your CRED channel connectors first and ensure they are intact.
Incase the issue is still not resolved after trying the above two points, reach out to ucsupport@cred.club.
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